MASPAS252 Posted March 9, 2012 Report Share Posted March 9, 2012 Is anyone out there a member of J D Power and Associates Survey Panel I'm having a big problem with their site if anyone can help me!!!!!! I've been a member of their survey site for about 3 weeks and keep having the same problem: I log into their website and when I get to the area where the available surveys are and click "Take Survey" I keep getting the same error message: Bad Request 400 Please check your URL and try again if you think you have reached this error my mistake!!!!!! I've tried to access these surveys with both Internet Explorer 9 and also Mozillla Firefox same problems!!!!! Have contacted their customer service reps 3 times and they keep telling me to clear my temporary internet files and cookies but that doesn't help either!!!! I'm losing out on all kinds of surveys I could be making some good rewards on and its driving me nuts!!! Keep playing with various settings nothing works!!!!! If anyone has had this problem and has some advice I'd appreciate it. Thank you Link to comment Share on other sites More sharing options...
greeneyeddevils Posted March 9, 2012 Report Share Posted March 9, 2012 Don't waste your time with this company..I'm Canadian & signed up awhile ago with them & got ZERO survey invites...useless company...Deleted them Link to comment Share on other sites More sharing options...
peach6 Posted March 9, 2012 Report Share Posted March 9, 2012 I am getting the same request when I click on a survey.I haven't been with them very long but I have the feeling if this comtinues I wil be unsubscribing I don't have a lot of patience for that stuff. Link to comment Share on other sites More sharing options...
abby63 Posted March 10, 2012 Report Share Posted March 10, 2012 Same with Surveyhead. They are under United Sample company and are all having the same error problems. It seems to happen on the .75 cent surveys and has been happening all week. Link to comment Share on other sites More sharing options...
MASPAS252 Posted March 10, 2012 Author Report Share Posted March 10, 2012 I am getting the same request when I click on a survey.I haven't been with them very long but I have the feeling if this comtinues I wil be unsubscribing I don't have a lot of patience for that stuff. Thanks for responding peach 6!!!!!!!! I don't know what's going on with them!!!!!! When I get a survey invitation in an e-mail it seems to open up fine with no errors but like I said when I log into their website and then click "Take Survey" thats when the problems start!!!!! I'm going to keep bugging customer service until I get a straight answer or try to get a phone number to their corporate location. Thanks Link to comment Share on other sites More sharing options...
MASPAS252 Posted March 11, 2012 Author Report Share Posted March 11, 2012 Same with Surveyhead. They are under United Sample company and are all having the same error problems. It seems to happen on the .75 cent surveys and has been happening all week. Thanks abby63!!!!!!!!! I called J D Power & Associates Customer Service line yesterday and left a message!!!!!!!!! Going to be calling them again first thing Monday morning and see if I can get a straight answer out of anybody!!!! If I get anywhere with them I will post a message on here for everyone to read!!!! We'll see what happens!!!!! Link to comment Share on other sites More sharing options...
avemaria Posted March 12, 2012 Report Share Posted March 12, 2012 they seem to have server problems in general right now because i can't even log on Link to comment Share on other sites More sharing options...
peach6 Posted March 12, 2012 Report Share Posted March 12, 2012 keep getting error message for survey head also.If I didn't know better I would think it's still the weekend not getting any surveys today Link to comment Share on other sites More sharing options...
1957horses Posted March 12, 2012 Report Share Posted March 12, 2012 keep getting error message for survey head also.If I didn't know better I would think it's still the weekend not getting any surveys today I too totally agree with you on that peach6 Wait all weekend for Monday morning only to be disappointed again What the heck is going on Link to comment Share on other sites More sharing options...
avemaria Posted March 12, 2012 Report Share Posted March 12, 2012 monday is usually a slow day for surveys.. at least the past 10 weeks for me.. tuesday thru thursday.. and sometimes friday are the best days. Link to comment Share on other sites More sharing options...
machettek Posted March 13, 2012 Report Share Posted March 13, 2012 Yes! I am having the same problem. I just joined JD Power a couple of weeks ago, I reached $9.20 in my account and all of the sudden, every survey available comes up with the "Bad request" message. I also completed a 30 minute survey through them last Friday about programmable thermostats and at the end, it said that I didn't qualify or that the quota was filled, I forget exactly but on $.10 was added to my account. I have emailed them regarding both issues and have yet to hear back. I never receive emails from them regarding surveys, I always just log into my account. Link to comment Share on other sites More sharing options...
peach6 Posted March 13, 2012 Report Share Posted March 13, 2012 I did the same heating survey from surveyhead after sspending 35 minutes on it I was not what they were looking for very frustrating. I am still getting that error message from jd power not sure what is going on. Link to comment Share on other sites More sharing options...
1957horses Posted March 13, 2012 Report Share Posted March 13, 2012 I did the same heating survey from surveyhead after sspending 35 minutes on it I was not what they were looking for very frustrating. I am still getting that error message from jd power not sure what is going on. Why would you do that same heating survey again after not getting paid for it the first time Link to comment Share on other sites More sharing options...
peach6 Posted March 13, 2012 Report Share Posted March 13, 2012 horses1957 I only did the heating survey one time with surveyhead I guess I just can't get past it.I think I am gonna have to get past it and move on.I would never do it twice. Link to comment Share on other sites More sharing options...
avemaria Posted March 13, 2012 Report Share Posted March 13, 2012 Yes! I am having the same problem. I just joined JD Power a couple of weeks ago, I reached $9.20 in my account and all of the sudden, every survey available comes up with the "Bad request" message. I also completed a 30 minute survey through them last Friday about programmable thermostats and at the end, it said that I didn't qualify or that the quota was filled, I forget exactly but on $.10 was added to my account. I have emailed them regarding both issues and have yet to hear back. I never receive emails from them regarding surveys, I always just log into my account. a few of us did that 'how to make a home rediculously comfortable on all levels' survey.. posted a topic on it here viewtopic.php?f=5&t=2452 i spent 36 minutes on it Link to comment Share on other sites More sharing options...
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