footfree Posted February 9, 2016 Report Share Posted February 9, 2016 I hadn't received a survey from them in a few days so I went to my account.I tried to enter my email and password and it said to enter a valid email and password.So I thought maybe it was my browser.Then I went to Internet Explorer and it says the same thing. So now I sent them a email saying I forgot my password.It came back with the info I already have.I have like 1700 points so wanting to get into my account and cash out would be great.You know you start panicking when you cant get to it.Does anyone have their phone number?I sure would like to get my money. Link to comment Share on other sites More sharing options...
footfree Posted February 9, 2016 Author Report Share Posted February 9, 2016 The number I have is (206)315-9300 when I called it said GMIA not available please leave a message- do they ever answer their messages? Plus I cannot find a place on their web site to get help.It sent me to Zenndesk and they said that they cant help me their reply It seems like your email has come to the wrong place! You've reached Zendesk, and it sounds like you're probably trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product, just the channel for communication. Unfortunately, we are unable to forward your email on so please try reaching them directly from their website! URGGGGGGGGGGGGGGGGG!!!!!!!!!!! Link to comment Share on other sites More sharing options...
avemaria Posted February 11, 2016 Report Share Posted February 11, 2016 have you tried the forgot password option? that'll at least confirm you're still active.. Link to comment Share on other sites More sharing options...
footfree Posted February 11, 2016 Author Report Share Posted February 11, 2016 I got in they stopped my account because apparently my surveys they were sending got kicked back.Al is good Link to comment Share on other sites More sharing options...
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