Survey Police Online Surveys Forum

[littleone]

[b] Due to the fact that they didn't respond to my inquiries regarding a giftcard that I earned I had to contact Survey Police. Survey Police was able to get my card for me but it seems that after 5 years of being with Lightspeed and receiving about 3-5 survey invitations per month, I've been kicked off of the panel. I haven't been sent an invitation in almost 3 months and when I emailed them, they didn't respond. Prior to the gift card incident, they always responded in a timely fashion. I no longer consider them a professional, quality organization.

[surveytaker]

I seem to be experiencing the same thing with SurveySpot. It's like you've said, I feel like I've been kicked off the panel. I asked them a question they must not have liked(see my thread in this same forum).

Come to think of it, I think I have an Applebee's gc coming from Lightspeed. I requested one before Christmas. Must go log in and check it out. This is going to be fun

I must say I find it downright maddening that we're being treated this way. We do their surveys and they should keep up their end of the deal by rewarding us and in a timely manner. Don't ignore our emails and kick us off your panel as if we've done something wrong.

[singlemomof4]

After seeing all the complaints they had, I resigned my membership. When they ask you why, I wrote it was because how they treat there members. I let it be known that good business flies, but bad business flies faster and to more people. And, for anyone else who is still with them or was, they have a BBB online. If you click on that link it will take you to there web site where you can make complaints with them. If they keep up, they will lose there BBB seal.

[jellyfish]

I too am completely fed up with them. I have had to file not one but TWO complaints against them in recent months. The first was concerning 2300 points I was to receive for sending them my credit card terms & conditions. I waited several weeks and finally started emailing them, only to be ignored. This went on for over a month before I finally filed a complaint here (that never ended up being posted ). I did get my points eventually.

Recently I did another survey for them that was supposed to be worth 300 points. I only received 150 but didn't bother complaining because they refuse to respond.

Upon logging in a few weeks ago I saw they had TAKEN AWAY the 150 points they did give me! I wrote them and I was shocked to get a response. It stated that some members had received 2300 points they hadn't earned and that was the reason they'd taken my points.

Whoa nellie - I was furious. I wrote back telling them that I DID earn that 2300 points, and that they owed me a total of 300 points because I'd been ripped off on that other survey. I have heard nothing from them since. Hence my second complaint to Survey Police.

They keep sending me survey invites - like I'm going to do them for free?! They'll just take away any points I get to "pay them back" for this 2300 points they wrongfully say I owe them.

If this gets me nowhere you can count on me filing a complaint against them with the BBB. I thank you singlemomof4 for pointing that option out!!

[ocashmoney]

I have the same situation

can u provide us with direct link of the page containing the BBB seal or link

i'm not able to see it?

or do i have to go to BBBonline and complain from their side?!
thx