A valid address for IPSOS more update 2/16

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A valid address for IPSOS more update 2/16

Postby Lurkergirl » Thu Feb 10, 2011 4:53 pm

Does anyone know a valid address for IPSOS ? I tried to contact the BBB of both Chicago and New York and I got turned down by Chicago and no reply from New York .
So I don't know who to contact in regard to my point problems with them .
Can anyone help ?
I have 23 emails back and forth from them and they keep giving me the line of they are looking into this .
I took the survey back 2 months ago .
It was a 2 day survey . I did the first part and was suppose to get 150 points and they gave me only 45 but invited me to do day 2 and for that they gave me the 150 .
So instead of getting 300 points I ended up with 195 so I have been asking for the 105 missing points
See I would have understood the 45 if I would not have been invited to do day 2 but since I did I think I should be given the whole amount as stated in the original survey .
Am I wrong ?
Last edited by Lurkergirl on Wed Feb 16, 2011 9:21 am, edited 1 time in total.
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Re: A valid address for IPSOS

Postby footfree » Fri Feb 11, 2011 11:02 am

Lurkergirl wrote:Does anyone know a valid address for IPSOS ? I tried to contact the BBB of both Chicago and New York and I got turned down by Chicago and no reply from New York .
So I don't know who to contact in regard to my point problems with them .
Can anyone help ?
I have 23 emails back and forth from them and they keep giving me the line of they are looking into this .
I took the survey back 2 months ago .
It was a 2 day survey . I did the first part and was suppose to get 150 points and they gave me only 45 but invited me to do day 2 and for that they gave me the 150 .
So instead of getting 300 points I ended up with 195 so I have been asking for the 105 missing points
See I would have understood the 45 if I would not have been invited to do day 2 but since I did I think I should be given the whole amount as stated in the original survey .
Am I wrong ?


I've gone back and forth with Ipsos on issues like this and the best way I found to handle them is to tell them your going to the BBB.Also when you email them copy and paste the survey in question.Then copy and paste your points page and tell them you are not going away until it's resolved.I know it's a big hassle but we cant let these survey companies walk all over us for so little pay and time and trouble just to get what scraps they think we have coming!If you show them you have the proof to back it up then they'll back down and give you the points.If you have done all this and still cant get it resolved then I'm not sure what else you can do I wish I had the info your looking for.
I did however goggle it and this is the only info I could come up with to call them at -I also read other peoples complaints about them not returning their calls either but you can give it a shot.At this point whatta got to lose?

COMPANY INFORMATION
Ipsos
1600 Stewart Avenue
Suite 500
Westbury, NY 11590
Email: questions@i-say.com
Phone Support: 1-866-893-1188


* Join Ipsos i-Say

Ipsos i-Say Panel Information
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Re: A valid address for IPSOS

Postby Lurkergirl » Fri Feb 11, 2011 11:51 am

Thank you for your reply .I sent them another email saying I wanted to get my points or will contact the bbb.
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Re: A valid address for IPSOS

Postby greeneyeddevils » Fri Feb 11, 2011 6:16 pm

Ipsos-Isay has become a pile of crap....

I can't stand the fact that when you redeem for a $10 Amazon online gift cert...they make you wait up to 8 weeks to get it..
It's a F**KI*G online gift cert...just do what Opinion Outpost does...they offer up $5 Amazon Gift certs & once you redeem you get the code for it instantly...why is this so hard for some of these survey companies to do ??..Why always dick around the survey takers....
:twisted:
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Re: A valid address for IPSOS more

Postby Lurkergirl » Wed Feb 16, 2011 9:21 am

So I sent a letter to the BBB about them .I took a 2 day survey for 300 points .The first had credited me 45 day 1 and 150 day 2 .I checked the points before sending the letter and they have 45 day 1 and the took day 2 completly away no points at all .
This steamed me up since I know good and well I did the second day .(its the kind where you have to watch a movie trailer ) .
I got a note today saying because I only took 10 minutes on day 1 I only get 45 points .
How can I help it only took me 10 minutes ?
I am sorry that I am faster than some but its like I am getting punished for it .
I hope the BBB can help me though its the one in New York and unfortunately they aren't the greatest.
Very tempting to dump them when I get enough to cash out .

How do you all see this ?
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