bostonphil wrote:I have been with mysurvey many years and have cashed out several times. I really like the site. Just a few days ago, I was invited to join mysurvey connect. I had to install an app. I was promised many benefits for joining. I joined and installed the app.
Last night, I went to mysurvey to see if I had gotten the 100 points that I was supposed to get for joining up and installing the app. I was shocked to get a message that my account was not active. I have sent support an email. I called and left a message on the phone. I have had no response.
I see on forum that someone in Canada is having this issue. I am in Texas. Is anyone else having any problems like this with my survey?
ksedwar wrote:You can sometimes get a quicker answer by using the social network to ask questions.
ksedwar wrote:Has anyone tried contacting the parent company?
Lightspeed Research Ltd. http://www.lightspeedresearch.com
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