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Showing content with the highest reputation on 04/05/2020 in all areas

  1. I've been accused of speeding several times and I got a bit annoyed about that so I complained. The first reply came from their Indian support team (I assume) as follows:- "We aim to ensure our community is full of attentive panelists who are able to dedicate their time to our surveys. Our systems have detected that that you have sped through several of our surveys. We wanted to let you know that we flag such behavior and block account activity if the behavior persists. If you would like to continue participating in our surveys, we ask that you take your time and answer with honesty." This annoyed me even more (i.e. insinuating I had been dishonest) so I complained again and asked them to escalate the complaint if they couldn't provide any evidence that I'd been speeding. This elicited a more apologetic response:- "Thank you for your patience as I reviewed the concerns you shared with our support team. I reviewed your account and wanted to ensure you that you are in excellent standing. I'm adding in 100 points here for any frustrations this may have caused you. I did reach out to our product team and we are currently reviewing ways to improve notifications as there seems to be a bug that may have triggered this." So my advice is to complain if they accuse you of speeding and you believe this is unjustified.
    2 points
  2. Okay, so moving right along,... pearl... as in pearl diving.
    2 points
  3. Yeah, guess we posted the same time, so didn't get to respond to 'Diving'...which was a good answer!
    2 points
  4. Update. Just noticed the nice folks at BDE added a few hundred points to my account for no other reason than putting me up to the level where I could claim that third $10 Amazon gift card. I didn't ask; they just did it. I know we generally moan and complain (and rightfully so!) about how we get treated by these survey places, but I thought it was important to recognize a place when it does go above and beyond to do something nice!
    1 point
  5. The only issue i am having with OneOpinion , which has been ongoing for years , is that when trying to redeem points , the site gives an error message. The prior owners identified it as an issue with the site that they were trying to trace. Seems that the callback see some non-VOIP phones as VOIP (I have a landline). Whenever i redeem , I have to message the support staff with the request (can only do physical cards). Annoying , but tolerable.
    1 point
  6. I've never had a problem there with the surveys and extra point surveys.
    1 point
  7. I just tried and get what you get. I did join e-rewards when I received that email and joined. I don't know if that could be the problem.
    1 point
  8. It was a good answer! I was so pissed I had to change it.
    1 point
  9. Sam ( I sense a theme here...) You want to go where you can have some beers.
    1 point
  10. My lord people, we are nine pages away to 1000 on this section, so how about we 'belt' back a beer? And if that doesn't make you happy, how about buckle?
    1 point
  11. I am also DONE with this horrible dishonest company. I just spent 15 minutes doing a political survey about Coronavirus and at the very end, it said "Survey Was not a match", and only gave me 3 points instead of the 30 points owed to me! I am livid.
    1 point
  12. I can only speak as I find, and I've no complaints about Populus. I earn a £50 cheque every three months or so, which is better than a poke in the eye with a dirty stick.
    1 point
  13. Got asked to do a covid -19 survey .While doing it they said they were going to ask me a list of questions and if I get 3 right then I earn 1000 points.Yeah me got it right !Then they asked if I would like to answer more questions for an additional 250 points.I said yes.Did I get my points?No. Should have known they were going to rip me off.They always do when answering extra questions.
    0 points
  14. Got a J.D. Powers survey through Point Club, for $2.75. Took me almost 30 minutes to complete, was a very boring monotonous survey on cell phones. After I completed the entire thing, got a note at the end saying “Unfortunately you do not qualify.” I got screwed and Point Club only gave me 12 points instead of 2750. The last time something like this happened (with a different router) through Point Club, I wound up having to resort to filing a complaint through BBB. I’m not doing that this time. I’m just done with this bs. I want to cash out one last through Point Club before dumping them. They totally suck. I would not recommend any J.D. Powers surveys. They are a complete ripoff.
    0 points
  15. For some reason was not able to do the surveys on my Tablet I had to use an old Desk Top which I rarely use because it's to slow. So not sure if the Tablets not compatible anymore
    0 points
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