Jump to content

Leaderboard

  1. peach6

    peach6

    Member


    • Points

      101

    • Content Count

      7,931


  2. NevadaJones

    NevadaJones

    Member


    • Points

      82

    • Content Count

      1,360


  3. dawn_b_adams

    dawn_b_adams

    Member


    • Points

      75

    • Content Count

      695


  4. ErgoProxy

    ErgoProxy

    Member


    • Points

      31

    • Content Count

      1,528



Popular Content

Showing content with the highest reputation since 08/21/2020 in Posts

  1. 6 points
    Just shows don't take first refusal! Had invite from Opini (one of cint), completed survey but page stuck on the partner screen, didn't go back to Opini. Sent e-mail:- "Had this invite, went right through survey & got message that I’d completed (see attached) but didn’t go back to opini - so has it registered?" Standard reply:- Thank you for your enquiry. Our records show that you timed out of the survey. This can happen if a survey is started and left for a few minutes having started it. In other words, the survey was started but never finished. This occurs most often when the survey was started or almost finished, but without hitting an end page, ie, the browser was closed before hitting the submit button for the survey. Went back to them:- I did not start and leave the survey. If you look at the screen shot I sent it clearly shows “Thank you for taking our survey” So surveygizmo shows completion, but it did not go back to Opini. Yet again you seem to be doing everything you can to avoid paying a few pence! Another reply Thank you for your response. I have forwarded your concern to our technical team to check if there was any issue with the survey. I will get back to you as soon as I have any update from the team. Appreciate your patience. Then a few days later Our team checked the study and found that it has been closed but the set-completes (final marking) have not yet been done. We reached out to the project manager to confirm your participation with the client to get credited hopefully. Now, I have received confirmation from the team that your survey has been marked as completed and your account also has been rewarded for the survey. So if you ever get refused, keep complaining
  2. 5 points
    Your observations that so-called support did not even look at the screenshot attachment is so apt for the standard response. I've had numerous support positions in the past and your experience shows three things. 1) This support team is rewarded for metrics and not resolution. Metrics are numbers from reports on how well an inbox is cleared and how fast. If panelists are suitably discouraged and don't followup, that is considered "resolved" in this support world, whether you were credit or compensated for your activity. The support person carried out a very low quality support methodology, called DEFLECTION, all the information you provided, was ignored and the support response was done without any concern for appropriateness. 2) The panelist is not important, the support reply made to you was what is referred to as a "Canned Reply", these can be sent out 100's of times a day from a drop down menu or a keyboard function key. I've been in a support role where I had access to canned replies. However, I crafted the response to be an appropriate reflection of the issue the customer contacted the company about. Also, you clearly outlined the issue and provided evidence to support your experience. That to was ignored. 3) It is difficult for support to reach the next tier or project managers. Only by being persistent, did you push through the support barrier. This support group is obviously not rewarded by being proactive or identifying emerging issues. Metrics can be used to penalize those that spend time on the panelist, or reporting trends, because it doesn't reflect in the numbers management would want to present to the C-Level. While, I do commend you on your successful diligence, you have only won a battle. This issue will be repeated over and over on panelists that aren't sophisticated enough to form a support counter response or find rating forums to post the their poor experience. I've won my share of battles, and wasn't successful on others. I think the reason for the frequency of uncredited surveys are both incompetence and unethical behavior, both get work for free. This marginalization of Panelists is worth a lot of money in a 50 billion dollar industry. So, when I've been marginalized by a panel or survey company, I am steeled to start working on eroding their reputation. I do research, which I relish, make high impact complaints and tell others how to do the same. Reputation equates to money.
  3. 4 points
    That is so wrong they should not be in business
  4. 4 points
    Wow, that is probably the worst response I have ever seen. So sorry, and yes, I would contact the states atty and see if you can lodge a complaint.
  5. 4 points
    Only took 7 years to do it & I was a convert from zoompanel but today I crossed million lifetime points Has anyone passed the million mark? MEMBER SINCE 2013 LIFETIME EARNINGS 1,003,025
  6. 4 points
    IPSOS sucks. It’s like I mentioned in another post, survey companies do not reward loyalty. They seem downright contemptuous of loyalty.
  7. 4 points
    A few years ago I would fight with a survey company if I thought they were in the wrong but now I don't have the energy 90% of the time they don't even respond.
  8. 4 points
    I remember the good old days back in 2008 when survey panels used to pay great and not everything was purchased by "Dynata" but privately owned. My most favorite memory was Surveyspot giving out almost $3 per survey and ton's of home product tests. Onopinion when they were still privately owned and even MyView. How have times have changed it's so sad how all these great panel have been killed off by "Dynata" which is on a banning spree and getting a true panel these days that actually cares about it's members and has great rates are all gone. I attached some photos for those of you which might bring back some good memories. Found a pic of that scratch card on Survey Spot, those were good memories.
  9. 3 points
  10. 3 points
  11. 3 points
    I have seen them on other sites and try not to do them.They do not pay as well ,I feel like I am being ripped off.
  12. 3 points
    I just did two surveys on Paidviewpoint that were just like Pinecone surveys. Same EXACT questions on certain products. What's going on? Is this a sign that paidviewpoint is buying them out or merging with Pinecone? Also, the pay is less (only $1). Pinecone normally paid 300 pts or $3.00 for a similar survey.
  13. 3 points
  14. 3 points
  15. 3 points
    Well, I am happy to report that TGM did credit back my points yesterday but posted my account screenshot on FB wall. I deleted the original comment because I am a bit naive about what people need to hack your account, lol. I cashed out for something called Gcode for $10. I’ll be leaving behind just a couple bucks so that’s okay. It took a long time to get to full amount but ten is way better than nothing. I’ll update when/if I get in the 4–6 working days. It says 1 day where you select but when you order it says 4-6. Thanks for the support everybody. Cint is really nasty but if I had read a couple more TGM threads from actual members-instead of the promo thread-members did their “thang”, lol-I would have known better. They had already called out TGM being “tangled up” with Cint. How on point was THAT?! May peace and panel points cascade on you all.
  16. 3 points
    OMG what a snarky unprofessional response! Plus their grammar is absolutely atrocious. Response obviously from someone for whom English is not their first language. They really need someone to edit and proofread their responses before sending them out. Absolutely ludicrous! If I were you, I’d call my state attorney general’s office. This needs to be escalated. BBB won’t do squat for you.
  17. 3 points
    Really professional response.
  18. 3 points
  19. 3 points
    I had to go check, here's my One Opinion stats: MEMBER SINCE 2013 LIFETIME EARNINGS 1,357,450 I miss those days when they were MyView and the never ending surveys. I used to cash out at least every few weeks back then. Now it takes months just to get a $25 payout.
  20. 3 points
    Spot on, well said! I do the same thing. As you mentioned, some days take longer than others. And it really does add up. I usually have $150-$200 by the end of the month. And being retired, yeah we definitely have the time to do this. When I worked full time, I wasn’t able to do this.
  21. 3 points
    I was on a survey panel, not going to mention which one, when I suddenly scored $5.00 worth of surveys in 20 minutes. This on a panel where I hadn’t gotten squat in the last couple of weeks, despite being on there for an hour every day. It then hit me that I was on there at just the right time to get and successfully complete those surveys. It also occurred to me that it was pretty random, like no real control over being able to complete surveys. And it reminded me of something that I seldom do. That would be gambling, specifically slot machines. The reason I seldom gamble is because it’s so random, and mostly relies on luck and timing. And I’m an admitted control freak. Control freaks usually don’t like gambling. It’s a waste of money for me, money I can blow on so many better things like wine, chocolate and costume jewelry. Think of it. You go on a slot machine and hope it hits. It takes absolutely no skill whatsoever. You’re just pushing a lever or hitting a button. And maybe if you’re real lucky, you’ll leave the casino with more than what you came in with. The odds will always be against you and for the house. It’s random luck and timing. I think it’s a good analogy for survey companies. With these surveys, based on what I’ve observed in the 15 years or so I’ve been doing them, loyalty doesn’t mean anything to these companies. It doesn’t matter whether you’re with a company for two weeks or 15 years. They will continue to screw you out of money, dump you, accuse you of being a liar, etc. They’re happy to take the money they should pay you and pocket it after disqualifying you. They do not care nor have any sympathy if you spend hours a day trying to complete surveys. You get close to nothing for making an effort. When you do actually successfully complete a survey, you almost feel like celebrating because it happens so rarely. It’s easy to get discouraged. Then you have a great day where it seems like taking candy from a baby, like you make $20 in a day. I did that once, and only once. I felt like I was invincible. And that happens so rarely, it really is just luck and/or good timing, all random. I don’t think it has anything to do with being truthful and actually working hard and completing surveys. There is a lot of chicanery going on in the background from “the house” or survey company. They keep you “hooked” because you successfully get say $0.50 from a survey you worked on for 30 minutes, and you just keep going, and get nothing after that. It really is like gambling. I felt like I hit a jackpot after getting that $5.00 worth of surveys today. Now I’m sure I’ll get nothing for weeks after that.
  22. 3 points
    Wow. This is one of those rare situations where I'd rather have nothing. It's kinda sad when you truly see how a company feels about a 14 year participant that has helped make the company lots of money.
  23. 3 points
    Well done. It's always good to hear of a victory, no matter how small. I suppose I'm like most others here in that I make a subconscious calculation before pursuing a complaint: what are the chances of success, is it worth my time, what does previous experience with this panel suggest? Sometimes the injustice is so egregious that all of these considerations go out of the window and you just have to go to war. There was an occasion a few months ago that so infuriated me that I wouldn't let it go: I spent an hour doing the first of a two-part survey but then was denied access to part two so received no recompense at all. I thought this was probably a technical problem that could be resolved quickly, but the ineptitude and bone-headed stupidity of the customer services was the worst I'd ever encountered - and this from a panel I'd previously sung the praises of. I had to repeat my answers to their questions time and time again and kept receiving 'Good news! Your request has been resolved.' responses that were laughably inappropriate. I realise that this probably (hopefully) was automated rather than the work of an allegedly sentient human, but it's nonetheless unforgiveable that anyone should concoct such a tone-deaf system. The outcome was that I didn't receive the reward and wasted a lot of time, but I simply couldn't have let this one go.
  24. 3 points
  25. 3 points
  26. 3 points
  27. 3 points
  28. 3 points
  29. 3 points
    Yep, the squeaky wheel gets the grease! Good on you for standing your ground. These survey companies want people to give up so they can rip them off and pocket the extra money.
  30. 3 points
  31. 3 points
    Folks, The infamous Opinion Central Still Lives. The panel may have shutdown for members, but their surveys are still being fielded by other panels, like TGM & CINT. You will notice the change in page layout to the look of Opinion Central and the Opinion-Central.com in the URL. Opinion Central is still operating rather deviously. Opinion Central will take you through a long and detailed survey, give the impression that the end of the survey has been reached, "That's all the questions we have" and upon return to the originating Panel, you'll find that you were "screened out." Looks like another panel to abort upon sight.
  32. 3 points
    Has anyone else run into this phenomenon? I’ve seen so many surveys across many survey sites where they want someone who is an executive, usually a CEO, CFO, etc of a company that has hundreds of millions of dollars in revenue. For something like a $0.75 survey. Yeah right. Like the average highly paid executive of a major company is going to just happen to sign up for a survey site and fill out a survey for pennies. Just no. And anyone who answers in the affirmative for these surveys is pretty likely lying through their teeth. Why in the world would survey sites even think these surveys are legit? I came across one today through Survey Cube. Unbelievable. This just adds to my thoughts that these survey sites are not only nasty to their long suffering survey takers, but dishonest and unreliable for their multi million dollar clients. I think they’re making it up as they go along. Total scam. Because if they’re passing on the kind of info from these surveys, I would think it wouldn’t be worth a pile of cow dung.
  33. 3 points
    Just got this on Tellwut, I was offered the equivalent of $1 to provide this information, including personal details. I was thinking, perhaps there are situations when these high value individuals go "slumming" with the teeming minions.
  34. 3 points
    Marketing companies that commission surveys with such audience specificity and then use consumer panels to field the surveys, show how low regard there is for the panelist community. The JD powers surveys were often like this and I just abort JD powers surveys when they come up. Often the qualification questions would ask for company revenue and the lowest annual revenue was a million, up to several billion and no selections below it. I tried a number of panels, example Opinion Bureau or MOBROG and they were a total waste of time. If the panels that fielded these surveys would just use the panelist profiles, there would be much less of this.
  35. 3 points
    Been seeing those for some time now. Always wondered how they figured anyone earning big bucks would even be doing such surveys.
  36. 3 points
    It depends on the Survey from Qualtrics. A good portion surveys that are fielded by Qualtrics are entirely client created, and Qualtrics is just managing the participants. I actually pressed Qualtrics support on the lousy surveys that are sometimes fielded and the tidbit that they are just providing the survey presentation and panelist management was revealed. This is often the case for the EDU surveys and for some survey authors English is not the primary language. You can tell more about the company by scanning the Survey domain URL in the browser address bar. There are radioactive clients of Qualtrics, and those I abort once I recognize the URL or find evidence of these clients in the TOS/privacy statement.
  37. 2 points
  38. 2 points
  39. 2 points
    Had e-mail We are glad and proud to consider YOU a loyal member of our mingle community! We would like to know what you enjoy about mingle and your experience with our platform. To let your voice be heard, we invite you to share your opinion about mingle on Trustpilot. Why your feedback matters: Your input will help and convince other people who are considering taking part in mingle surveys. With your feedback, we would like to give web users a clue of what they can expect from mingle as a survey and product test platform. Last but not least, you have a direct impact on the decision making of the web user and you help us grow our community! http://bit.ly/mingleTrustpilotUK So it'll be interesting if they allow anything other than 5 star reviews
  40. 2 points
  41. 2 points
  42. 2 points
  43. 2 points
  44. 2 points
    I see that from time to time on Swagbucks and MyPoints. I just x out of it. I won't do it for a few cents.
  45. 2 points
  46. 2 points
    I go about it a bit differently, I set goals to reach and I am relentless in getting to that goal. Some days it may take me 6 hours to get there. Some days 4 hours, some days even more than 6. I am currently using about 12 different panels and I just work the ones that seem to be paying off on any given day. My goals are about half on Saturday and Sunday as they are Monday though Friday. As you know the surveys just aren't there on the weekend. The money isn't a lot but it comes in handy, pays my car payment, buys gifts for the family and gives me some spending change. If I worked a full-time job I wouldn't do this but I am retired and I look at my survey money as gravy. Advice: Set your daily goal and don't give up until you get there. There are very, very few days I don't hit my goal and and the end of the month you'll be happy with what you have earned.
  47. 2 points
  48. 2 points
  49. 2 points
  50. 2 points
    I remember that too. I also remember when you tested a product, not only were you paid for each survey, but you were also paid $5-$10 just for your time of testing the product also. Watching tv shows paid a minimum of $5. With all the panels I was a member of, I made over $120 pr mth and over $250 pr mth during the Holidays. Now I'm lucky to make $50 pr mth and $100 during the holidays and that's not saving up cashouts either for holiday shopping.
×
×
  • Create New...