Applecrisp Posted October 7, 2017 Report Share Posted October 7, 2017 Is anyone else having this problem with Swagbacks. I am not being routed to the gold surveys they take me directly to the Peanut Lab surveys. Not all gold surveys show up on the dash board so I don't have access to a lot of the surveys. There are not that many surveys to begin with. I have sent e-mails to customer support but no answers and no help. I am very frustrated. i am even doing a taste test for cola and cannot get the access to the survey on their site. It has never taken them so long to respond. Just curious if this is hapening to others and if anyone has some advice for me. Link to comment Share on other sites More sharing options...
spider Posted October 7, 2017 Report Share Posted October 7, 2017 I just tried right now, and I go directly to the gold surveys. Are you clicking on "answers" on the left side of the screen and it's taking you directly to peanut labs? You could always try one of the surveys on your homepage, and maybe after you complete the survey or dq, it will refresh back onto the gold survey screen? Idk, but worth a try. Link to comment Share on other sites More sharing options...
ksedwar Posted October 7, 2017 Report Share Posted October 7, 2017 Try this link. https://mygoldsurveys.com/ Sign in with your Swagbucks name and password. Link to comment Share on other sites More sharing options...
rosiesmom Posted October 7, 2017 Report Share Posted October 7, 2017 I just pulled up a bunch of them, but was dq'd from all. Link to comment Share on other sites More sharing options...
Applecrisp Posted October 7, 2017 Author Report Share Posted October 7, 2017 31 minutes ago, ksedwar said: Try this link. https://mygoldsurveys.com/ Sign in with your Swagbucks name and password. Thank you I tried that. The message said Gold surveys are not for you. Some of your profile questions did not match. I will look again and get the exact wording. I hope I am not done with Swagbacks forever. Link to comment Share on other sites More sharing options...
Applecrisp Posted October 7, 2017 Author Report Share Posted October 7, 2017 This is the exact quote. "We're sorry it seems answering surveys is not for you. Unfortunately your personal info is not consistent. We are thus unable to complete your survey profile." I don't know what to do. Thank you all for your help. I feel like I am being accused of being a fraud. 1 Link to comment Share on other sites More sharing options...
JD Posted October 7, 2017 Report Share Posted October 7, 2017 42 minutes ago, Applecrisp said: This is the exact quote. "We're sorry it seems answering surveys is not for you. Unfortunately your personal info is not consistent. We are thus unable to complete your survey profile." I don't know what to do. Thank you all for your help. I feel like I am being accused of being a fraud. Open a ticket with compliance. Link to comment Share on other sites More sharing options...
Applecrisp Posted October 7, 2017 Author Report Share Posted October 7, 2017 Where do I find compliance on the website? Or is it just customer service?? Thank you in advance for the help. i can use any suggestions. Link to comment Share on other sites More sharing options...
ksedwar Posted October 7, 2017 Report Share Posted October 7, 2017 https://help.swagbucks.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
Applecrisp Posted October 10, 2017 Author Report Share Posted October 10, 2017 Swagbacks has still not responed to me. I guess they are done with me. Link to comment Share on other sites More sharing options...
Applecrisp Posted October 12, 2017 Author Report Share Posted October 12, 2017 Well I have been reinstated but I will be kicked out of gold surveys again and that will be for good next time. I just wish I know what I did. Link to comment Share on other sites More sharing options...
JD Posted October 12, 2017 Report Share Posted October 12, 2017 15 hours ago, Applecrisp said: Well I have been reinstated but I will be kicked out of gold surveys again and that will be for good next time. I just wish I know what I did. Just be consistent with your demographic info. And be sure your survey answers are consistent with the demographic answers on the side panel of the survey page. Link to comment Share on other sites More sharing options...
digitalceo Posted December 27, 2017 Report Share Posted December 27, 2017 Wow! I should have came here in the first place! Yup! I received the "gold surveys are not for you" and the "inconsistent answers" messages as well. Although I was DQ'd at the screener and customer service hasn't gotten to me in about a month. I really liked this site Link to comment Share on other sites More sharing options...
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