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A survey company has not paid me - what should I do?


whittle181

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Since September 2017 PopulusLive have stopped all testimonials on their website and failed to pay a £50 cheque owed to myself. I have emailed and written to the company with limited response, I'm quite sure this site is in some sort of financial trouble and would discourage any new users from signing up. They have already stated that they sent out a cheque on a certain date in September, but I did not receive it. I've sent them a bank statement to prove that no such monies were cashed. They have stopped responding me now for just over a week - what is my next step of action? Thank-you.

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It's hard to give advice because the company is not based in the US. We have the Better business Bureau, but I'm not sure what  Europe has in place to protect consumers. 

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