my2cents1 Posted January 26, 2018 Report Share Posted January 26, 2018 Anyone else seeing issues? First of all don't waste your time sending an email about an issue - pretty sure they go to a junk file that is never looked at. You can expect at least 3 surveys a month that you will not get paid for Now you log in start a survey and then get a message that the survey is not available in your area Link to comment Share on other sites More sharing options...
greeneyeddevils Posted January 26, 2018 Report Share Posted January 26, 2018 4 hours ago, my2cents said: Anyone else seeing issues? First of all don't waste your time sending an email about an issue - pretty sure they go to a junk file that is never looked at. You can expect at least 3 surveys a month that you will not get paid for Now you log in start a survey and then get a message that the survey is not available in your area No clue where you are but I'm in Canada & have been with Pinecone for years & have never once had an issue where I didn't get paid from them..I'd complete the survey & within a day or 2 I'd get a message that my points are in my account & when I redeem they're there within a day via Paypal...Karen Scott has always responded to my emails if I've ever had a problem on any survey... Link to comment Share on other sites More sharing options...
peach6 Posted January 26, 2018 Report Share Posted January 26, 2018 Never had a problem getting paid but not getting any surveys now. Link to comment Share on other sites More sharing options...
rosiesmom Posted January 27, 2018 Report Share Posted January 27, 2018 If I have an issue I email Karen Scott and I always get a response within 24 hours. I have seen the surveys drop off, but I get one now and then and I will stay with them as long as they will have me. Link to comment Share on other sites More sharing options...
paulgro Posted January 27, 2018 Report Share Posted January 27, 2018 I've never had a problem getting surveys or getting paid. Link to comment Share on other sites More sharing options...
JD Posted January 28, 2018 Report Share Posted January 28, 2018 Have only gotten one survey this month that was duly paid the next day. Have never not been paid for completing a survey. Link to comment Share on other sites More sharing options...
natofborg Posted February 2, 2018 Report Share Posted February 2, 2018 I cashed out in January 2018 and got my PayPal within two days. I’ve never had a problem. Link to comment Share on other sites More sharing options...
footfree Posted February 2, 2018 Report Share Posted February 2, 2018 Every survey I have done I have been paid.I have had problems with them not answering my emails.Usually that is when I go to their site and look for the help. However if I open the survey the one that was originally sent and click on the email within that survey for a question I will most likely get a response .Most times but not always and even if they don't respond they will fix the issue and I don't have to contact them again. Not sure why some of us wil have a issue with a survey company and some of us wont but it happens. Is this oner of the emails you are asking for help if not try that one. [email protected] Link to comment Share on other sites More sharing options...
KT Posted February 2, 2018 Report Share Posted February 2, 2018 Can''t log in to home page to see my rewards, which are many, have sent 5 emails.....no response. Have done surveys for several years.....never had this problem before. Link to comment Share on other sites More sharing options...
peach6 Posted February 2, 2018 Report Share Posted February 2, 2018 37 minutes ago, KT said: Can''t log in to home page to see my rewards, which are many, have sent 5 emails.....no response. Have done surveys for several years.....never had this problem before. You may have gotten the boot I hear they do that Link to comment Share on other sites More sharing options...
episemion Posted February 3, 2018 Report Share Posted February 3, 2018 15 hours ago, peach6 said: You may have gotten the boot I hear they do that That was about the way it went when I was let go there. However , I was able to cash out. Link to comment Share on other sites More sharing options...
footfree Posted February 5, 2018 Report Share Posted February 5, 2018 On 2/2/2018 at 10:38 AM, KT said: Can''t log in to home page to see my rewards, which are many, have sent 5 emails.....no response. Have done surveys for several years.....never had this problem before. If you don't get a response and they owe you money go to the BBB and get it that way.I mean if they have kicked you out what do you have to lose. I got kicked out of Harris Poll which is owned by the same company and they kept my $5 they owed me.But at least I knew that I was kicked out without having to waste time on emailing them. BTW I got kicked out when I asked for points that they owed me.But at least I got the $50 they owed me before it got done so I figure $5 wasnt as bad as it could have been. Link to comment Share on other sites More sharing options...
patriotmike Posted October 25, 2018 Report Share Posted October 25, 2018 I am getting annoyed too. Not only have the surveys slowed to a crawl, but now I am also not getting paid promptly, sometimes having to message from site more than once, just to get points. The two step process of get a PayPal payment is a pain to begin with, but now takes even longer just to get the points credited. Until a few months ago, used almost always get the points posted the very next business day. Now sometimes takes a week get to get to step one. Not sure whether they are not tracking these router surveys properly, or if they just pay later now as a policy.. Anyone,. know of any other good survey panels? All of my survey panels have gone downhill and have went from average of making $200 a month with my panels to about $50 a month or so. Need to make more than this to make it worth my time. 1 Link to comment Share on other sites More sharing options...
GammiWoo Posted October 26, 2018 Report Share Posted October 26, 2018 19 hours ago, patriotmike said: I am getting annoyed too. Not only have the surveys slowed to a crawl, but now I am also not getting paid promptly, sometimes having to message from site more than once, just to get points. The two step process of get a PayPal payment is a pain to begin with, but now takes even longer just to get the points credited. Until a few months ago, used almost always get the points posted the very next business day. Now sometimes takes a week get to get to step one. Not sure whether they are not tracking these router surveys properly, or if they just pay later now as a policy.. Anyone,. know of any other good survey panels? All of my survey panels have gone downhill and have went from average of making $200 a month with my panels to about $50 a month or so. Need to make more than this to make it worth my time. I agree. I've been having to wait 4-5 days for points to credit and then, of course, the extra day just to make a whopping $3 transfer to Paypal. Rarely get surveys anymore and they're rarely Pinecone surveys now since they added the stupid router. I agree about income going down. I also started doing user testing but they are already bloated as well and you're NOT guaranteed to get money. I also signed up for Crowd Content but those are some of the rudest people you've ever "met" online and if I could have just reached through my laptop screen.....lol. Nasty site. Don't get sucked into that one. Link to comment Share on other sites More sharing options...
Sandy21 Posted November 8, 2018 Report Share Posted November 8, 2018 I used to love Pinecone. They were prompt in paying and if I had an issue I would get a response within 24 hours. The last two surveys I took I did not get paid for. I sent an email and got a canned response a week later that had nothing to do with my problem. I guess Pinecone is really going downhill, at least for me Link to comment Share on other sites More sharing options...
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