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Beautifulone1

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I can' t log into my account. I have tried clearing cookies, put in my password over and over and even tried to change password. Couldnt do it. The site isnt down either and when i cant login i get this message: One or both of the responses above dont seem to be correct. Please try again. Anyone else having this problem or have had this problem? I'm getting frustrated. 

 

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24 minutes ago, Beautifulone1 said:

I can' t log into my account. I have tried clearing cookies, put in my password over and over and even tried to change password. Couldnt do it. The site isnt down either and when i cant login i get this message: One or both of the responses above dont seem to be correct. Please try again. Anyone else having this problem or have had this problem? I'm getting frustrated. 

 

I can't log in either there is already another post on this subject so your not alone

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I can't log in either and mentioned that in a Toluna thread I started a few days ago. First no surveys and now I can't log in and also getting close to cashing out. Honestly I have no clue what is going on. Just hope they aren't going belly up like Memolink did. Memolink was pretty much down for months and then we finally got a message that they were shutting down. A concern of mine is I don't recall Toluna ever being down for this long. I am in the Eastern Time Zone and haven't been able to access it since mid afternoon. About 8 hours. I did check it early this morning and it was up then so it had to go down sometime between then and mid afternoon.   

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  • 2 months later...

I came here to see if anyone else has this problem - I guess so, since I am seeing your posts from February.  It's now April 30, 2018, and I am having the following problem:  I get an email from Toluna inviting me to a survey.  I click on the link and get taken to a Toluna page with the "start survey" button, and after I click on that I get a page that tells me "It's not you, it's us" and another button to click on "to return to the home page".

When I click on that, nothing happens.

I can't access any part of Toluna, it seems, not even their help pages.  When I go to the "is this site down?" website, it tells me Toluna "is probably just down for you."

There's nothing on their Facebook page about this.  Anyone know what's going on??

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  • 1 year later...

I've been having problems. All I get is a blank page when I click on the survey link. All the pages work except the surveys. I emailed them and get a problem solved email back but it still doesn't work. I requested a cash out a month ago and still waiting. 

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