footfree Posted April 2, 2018 Report Share Posted April 2, 2018 I did a survey for them this morning but I didn't get my points.I clicked the contact button on their site and it is sending the email thru outlook.I have a account with them but never look at it so I know I will forget to see if they have sent me a reply.So does anyone have a way of contacting them other then outlook? 1 Link to comment Share on other sites More sharing options...
peach6 Posted April 2, 2018 Report Share Posted April 2, 2018 43 minutes ago, footfree said: I did a survey for them this morning but I didn't get my points.I clicked the contact button on their site and it is sending the email thru outlook.I have a account with them but never look at it so I know I will forget to see if they have sent me a reply.So does anyone have a way of contacting them other then outlook? I don't know if this will be any help but I had that happen last week wasn't sure how to contact them so I just let it go and then I received an email from them a day later and said there was some kind of error they gave me the points and an extra 100 points and I didn't do anything. 1 Link to comment Share on other sites More sharing options...
NaomiNo Posted April 2, 2018 Report Share Posted April 2, 2018 The email on their contact page is [email protected], just send it from whatever email you normally use, you don't have to go through Outlook. I have also used the Zendesk red Support button on the bottom left hand side of the page in the past and received a reply within a few hours. 1 Link to comment Share on other sites More sharing options...
footfree Posted April 2, 2018 Author Report Share Posted April 2, 2018 5 hours ago, NaomiNo said: The email on their contact page is [email protected], just send it from whatever email you normally use, you don't have to go through Outlook. I have also used the Zendesk red Support button on the bottom left hand side of the page in the past and received a reply within a few hours. Thanks for the help they got back to me saying I had already received the points.No I haven't- so I responded to their email , I hope they read it,Ithat I have proof and will send screen shots if I have to.Last time this happened I think we went rounds and them not paying me.I hate it when you have proof and they still don't pay. 2 Link to comment Share on other sites More sharing options...
spider Posted April 3, 2018 Report Share Posted April 3, 2018 10 hours ago, footfree said: Thanks for the help they got back to me saying I had already received the points.No I haven't- so I responded to their email , I hope they read it,Ithat I have proof and will send screen shots if I have to.Last time this happened I think we went rounds and them not paying me.I hate it when you have proof and they still don't pay. That's the reason I quit this site a couple years ago. They would say things were added, but they weren't. Hope you have better luck with them! 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now