Sotond Posted July 2, 2018 Report Share Posted July 2, 2018 With Pinecone I have my user id and password but when I get prompted for my username the provided user id does not work. Is the username separate from user id? If so how do I find my username. Thanks folks! Link to comment Share on other sites More sharing options...
Sotond Posted July 2, 2018 Author Report Share Posted July 2, 2018 Link to comment Share on other sites More sharing options...
rosiesmom Posted July 2, 2018 Report Share Posted July 2, 2018 I don't think I have ever seen this one before. That is weird. Link to comment Share on other sites More sharing options...
Sotond Posted July 2, 2018 Author Report Share Posted July 2, 2018 Appreciate it, rosie. I’m pretty confused and have reached out to Pinecone many times Link to comment Share on other sites More sharing options...
nj07208 Posted July 2, 2018 Report Share Posted July 2, 2018 What happens when you go to the website, pineconeresearch.com? Can you log in there? Link to comment Share on other sites More sharing options...
Sotond Posted July 2, 2018 Author Report Share Posted July 2, 2018 I can log in to my account fine. I was prompted for username after starting a survey sent to me Link to comment Share on other sites More sharing options...
footfree Posted July 2, 2018 Report Share Posted July 2, 2018 Your doing this on a phone?Ya those user id password things they send don't always work correctly. Link to comment Share on other sites More sharing options...
somelady Posted July 8, 2018 Report Share Posted July 8, 2018 I have come across surveys from time to time that ask for a user name, I think they are a mistake because what ever you put will not work. I just close out the survey. But Pinecone shouldn't have those type of surveys, it must be a mistake. Link to comment Share on other sites More sharing options...
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