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Paul49

Acop payment

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Paul49

I cashed out 27 dollars and they told me 4 to 12. Weeks!?  Why so long.  Anyone else having issues?

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bluetexas

I have a cash out that is still pending from February, last time I emailed them they said they'd  put my payment to the front of the list to be processed. That was a month ago! lol. I remember back in the "old days" you would complete an ACOP survey and about 10 days later you'd get a check in the mail.

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Not-a-Sucker

Good luck.  Up until the end of 2013, it was usually 10 days or less.  Then it began to creep up.  My last one was 20 weeks; yes 20 weeks!  And that wa only after I wrote and complained.  Five months to pay a lousy $12.  I cashed out again in June, and expect to see it around Christmas!

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NaomiNo

The timeline of an ACOP payment:

Week 10: you casually ask about the whereabouts of your payment
Week 11: they tell you it hasn't been 12 weeks yet so you have to wait
Week 13: you inquire about your now late payment
Week 14: no reply, so you email again threatening to go to the BBB
Week 15: ACOP replies telling you they've informed the accounting department to make you a priority and that you're "at the front of the line"
Week 18: in a fit of impatience and rage, you finally send that complaint to the BBB
Week 20: congratulations, you got $12

Happens at every cash out.  A few years ago I remember someone on another survey forum I used to frequent got hold of their parent company's (Decision Analyst) CEO's email and we emailed him when our payments were late - for a short while he actually responded and got them to process them faster for us but of course that didn't last long.

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bluetexas

Finally received my cash out yesterday! I had been waiting for it since February 13th. I'm done with them, I'm not waiting 5 months for a cash out ever again! I feel liberated. I think I'll walk along the side of the road and collect cans, cashing out is much quicker.

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