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Paul49

Acop payment

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Paul49

I cashed out 27 dollars and they told me 4 to 12. Weeks!?  Why so long.  Anyone else having issues?

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bluetexas

I have a cash out that is still pending from February, last time I emailed them they said they'd  put my payment to the front of the list to be processed. That was a month ago! lol. I remember back in the "old days" you would complete an ACOP survey and about 10 days later you'd get a check in the mail.

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Not-a-Sucker

Good luck.  Up until the end of 2013, it was usually 10 days or less.  Then it began to creep up.  My last one was 20 weeks; yes 20 weeks!  And that wa only after I wrote and complained.  Five months to pay a lousy $12.  I cashed out again in June, and expect to see it around Christmas!

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NaomiNo

The timeline of an ACOP payment:

Week 10: you casually ask about the whereabouts of your payment
Week 11: they tell you it hasn't been 12 weeks yet so you have to wait
Week 13: you inquire about your now late payment
Week 14: no reply, so you email again threatening to go to the BBB
Week 15: ACOP replies telling you they've informed the accounting department to make you a priority and that you're "at the front of the line"
Week 18: in a fit of impatience and rage, you finally send that complaint to the BBB
Week 20: congratulations, you got $12

Happens at every cash out.  A few years ago I remember someone on another survey forum I used to frequent got hold of their parent company's (Decision Analyst) CEO's email and we emailed him when our payments were late - for a short while he actually responded and got them to process them faster for us but of course that didn't last long.

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bluetexas

Finally received my cash out yesterday! I had been waiting for it since February 13th. I'm done with them, I'm not waiting 5 months for a cash out ever again! I feel liberated. I think I'll walk along the side of the road and collect cans, cashing out is much quicker.

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yobry1

I agree payment is slow with them but I've always been paid. I stay with them bcoz they have one of the highest incentives for surveys than 90% of other panels. Incentives are much more important to me than how long a panel takes to pay. It really irks me when ppl praise a panel that only pays 2-4cents per min incentive just bcoz they pay right away while ACOP averages 10cents per min.

 

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schludermann

I've had payments take over 22 weeks. I started making noise at 20 weeks.

I think they would let these payments slide forever if the panelists didn't make noise.

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calafan

In the past I routinely emailed them 10 weeks after cashing in, got the usual accounting dept. explanation, and received payment within a couple of weeks. Surprisingly my last 2 cashouts have been paid in less than 8 weeks. Nothing to write home about but an improvement. But like yobry1 said, they have some of the highest payouts around so it's worth it to me. 

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NaomiNo

I was hopeful after calafan's post above and sure enough, I requested a cash out on 12/14 and it arrived today, 1/23.  Ok 5 1/2 weeks for PayPal still feels unnecessarily long but it's better than 20+ weeks AND I didn't have to badger them for it so... yay?  And it only took them a few years to start getting on top of things, lol.

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somelady

I am shocked. I requested a cash out on Jan 22, 2019 and received it Feb. 11 2019.  Maybe they are getting better.

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yobry1

I always cashout once I hit the $10 mark and get paid in 2-4 weeks. I've noticed with a lot of panels, the more you're owed, the longer they take to pay you and even read some ppl get accounts closed when owed more than $100. Always cashout at the minimum and save it in your paypal acct til Christmas instead of waiting til right before the holidays to use it for Christmas shopping.

  • Thanks 1

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episemion

Just cashed out about a week ago for $100.52. Will see how long it takes.

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paulgro

They can take months but they do pay.

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episemion

Cashed out 5/14 for $100.52 and received the check today. Not bad!

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paulgro
On 6/1/2019 at 2:30 PM, episemion said:

Cashed out 5/14 for $100.52 and received the check today. Not bad!

For them, 15 days is fantastic!!

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