footfree Posted September 18, 2018 Report Share Posted September 18, 2018 I did 3 surveys this morning well 1 that I got to finish and the other 2 were for extra points however no extra points.Gosh I hate to contact them over 10 points. Link to comment Share on other sites More sharing options...
footfree Posted September 21, 2018 Author Report Share Posted September 21, 2018 Heard back and this is what they said To avoid such technical issues, please constantly clear all cache and cookies form your internet browser. I would also recommend that you set medium or low security/privacy settings for your Internet browser. If you're using Internet Explorer, click on the Tools menu, and select Internet Options. Click on the Privacy tab and click on Settings, and set the Blocking level to Medium. This should allow you to access our system. So what is it my fault why cant it be their system not working properly?Weird that the next day I get 3 surveys to do and since I didn't qualify I got the extra points - and yes I actually received the extra points in my account.So don't try to give me this BS -then they went on to say. As a general guideline, please note that advanced security settings including ad-blockers or VPN connection might prevent you from accessing some of our links. If this issue persists, please also consider switching to a different internet browser and/or device. Nevertheless, as an appreciation for your time, an additional 10 points will be added to your account the following days. You will be able to see them under the name of ‘i-Say points for Survey’. Don't understand why it cant be in my account sooner? Link to comment Share on other sites More sharing options...
NevadaJones Posted September 21, 2018 Report Share Posted September 21, 2018 Suddenly had the same problem this morning. Had 6 or so emails for surveys from them (amazing!), and I DQed on all of them. Got the 5 consolation points for the first one, then nothing for the others. Hmmmm. Link to comment Share on other sites More sharing options...
NevadaJones Posted September 21, 2018 Report Share Posted September 21, 2018 And wouldn't you know it? Shortly after I post the above, all the consolation points come flooding into my account at once...spooky! 1 Link to comment Share on other sites More sharing options...
schludermann Posted September 1, 2019 Report Share Posted September 1, 2019 Increasingly I've had more of these instances of screening out after a long question session and no points. Is anyone else seeing this? Link to comment Share on other sites More sharing options...
NevadaJones Posted September 2, 2019 Report Share Posted September 2, 2019 I haven't gotten that exact same message yet, but occasionally don't get the usual 5 DQ points. Not very often though. Link to comment Share on other sites More sharing options...
footfree Posted September 2, 2019 Author Report Share Posted September 2, 2019 I get it more often then I like Link to comment Share on other sites More sharing options...
njf288 Posted September 11, 2019 Report Share Posted September 11, 2019 yes its all i get is long surveys and 3/4 through them I get the oops Ispos has gone downhill Link to comment Share on other sites More sharing options...
NevadaJones Posted September 11, 2019 Report Share Posted September 11, 2019 On 9/1/2019 at 2:57 PM, schludermann said: Increasingly I've had more of these instances of screening out after a long question session and no points. Is anyone else seeing this? Finally got that message for the first time today. Link to comment Share on other sites More sharing options...
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