greeneyeddevils Posted October 31, 2018 Report Share Posted October 31, 2018 I've been trying to contact mysurvey here in Canada for over a month to find out why I have no surveys anymore..I've been with them forever..but everytime I send off an email to helpdesk it just bounces back to me..Makes me wonder if they've closed up shop here in Canada..does anyone know what's happening with them? Anyone from Canada? Thanks Hello, this is the mail server on customusmta.mysurvey.com. I am sending you this message to inform you on the delivery status of a message you previously sent. Immediately below you will find a list of the affected recipients; also attached is a Delivery Status Notification (DSN) report in standard format, as well as the headers of the original message. 1 Link to comment Share on other sites More sharing options...
Administrator Posted October 31, 2018 Report Share Posted October 31, 2018 Hi greeneyeddevils, Have you tried contacting them via their contact form? https://www.mysurvey.ca/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT Link to comment Share on other sites More sharing options...
greeneyeddevils Posted November 1, 2018 Author Report Share Posted November 1, 2018 Yes I have...but it just bounces back to me too...so weird..wondering if they're done here in Canada & now just work out of US? Link to comment Share on other sites More sharing options...
NevadaJones Posted November 2, 2018 Report Share Posted November 2, 2018 It's been a month or so since, but the last few times I tried contacting them my emails also bounced back. I'm still getting plenty of surveys though. Oh, I'm US. Link to comment Share on other sites More sharing options...
footfree Posted November 2, 2018 Report Share Posted November 2, 2018 Well I know they own GTM and GTM has started to not answer emails again or giving points me my missing points.Maybe they are having money problems.I mean you could reach out to GTM maybe they can pass it along to mysurvey.Once when I didn't receive a answer form them I contacted perks on theri side and even though they are not the same company they passed along my question and I got a answer back form them.Just some suggestions on how to reach them. Link to comment Share on other sites More sharing options...
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