footfree Posted November 13, 2018 Report Share Posted November 13, 2018 I have forgotten how to log on it says I need to have this Please enter Two Step Authentication Code what is this and how do I get one? Link to comment Share on other sites More sharing options...
rosiesmom Posted November 13, 2018 Report Share Posted November 13, 2018 They sent me a login number and password in the beginning. Then a couple of years back they made me change my password, which I did. My login characters were numbers, all numbers, and then I did the password. Do you have the original email from them? Sorry, it might be quite a while back. Link to comment Share on other sites More sharing options...
Brachra Posted November 13, 2018 Report Share Posted November 13, 2018 Username from Pinecone (They call it User ID) is on every survey invite, about in the middle of the body of the email. It is a seven-digit number in my case. I don't know about the two-step authentication code. Usually that involves getting a text to your mobile number, or something like that. I don't use two-factor authentication because I am leery of giving out my phone number to consumer research companies who might sell my data, and then I get spammed with sales pitches. Also, there is a "Contact Us" link a the very bottom of the Pinecone page which you can click on without being logged-in. 1 Link to comment Share on other sites More sharing options...
footfree Posted November 13, 2018 Author Report Share Posted November 13, 2018 I kinda remember them sending me this but I dont know where it is.Guess I will have to wait for them to answer my email.I didn't realize I would have to do this every time I wanted to log on. Link to comment Share on other sites More sharing options...
peach6 Posted November 14, 2018 Report Share Posted November 14, 2018 11 hours ago, footfree said: I kinda remember them sending me this but I dont know where it is.Guess I will have to wait for them to answer my email.I didn't realize I would have to do this every time I wanted to log on. I just went on the site and had no problem my password and ID just comes up and hit submit Link to comment Share on other sites More sharing options...
footfree Posted November 14, 2018 Author Report Share Posted November 14, 2018 So I got a response that would answer every other question under the moon except for mine.Plus it seems to be a generic response.I even changed my password and it still asking for that stupid verification code that never seems to come.Guess I need to ask for patience since I sent them off another email asking for a code. Link to comment Share on other sites More sharing options...
Brachra Posted November 15, 2018 Report Share Posted November 15, 2018 I found this in the Google Authenticator Wikipedia page. Hope this helps.: Typically, a user installs the Authenticator app on a smartphone. To log into a site or service that uses two-factor authentication, the user provides user name and password to the site and runs the Authenticator app. The app displays an additional six-digit one-time password. The same password is independently generated by the site, which asks the user for it. The user enters it, thus authenticating the user's identity.[citation needed] For this to work, a set-up operation has to be performed ahead of time: the site provides a shared secret key to the user over a secure channel, to be stored in the Authenticator app. This secret key will be used for all future logins to the site.[citation needed] With this kind of two-factor authentication, mere knowledge of username and password is not sufficient to break into a user's account. The attacker also needs knowledge of the shared secret key or physical access to the device running the Authenticator app. An alternative route of attack is a man-in-the-middle attack: if the computer used for the login process is compromised by a trojan, then username, password and one-time password can be captured by the trojan, which can then initiate its own login session to the site or monitor and modify the communication between user and site.[citation needed] Link to comment Share on other sites More sharing options...
footfree Posted November 15, 2018 Author Report Share Posted November 15, 2018 That 11 hours ago, Brachra said: I found this in the Google Authenticator Wikipedia page. Hope this helps.: Typically, a user installs the Authenticator app on a smartphone. To log into a site or service that uses two-factor authentication, the user provides user name and password to the site and runs the Authenticator app. The app displays an additional six-digit one-time password. The same password is independently generated by the site, which asks the user for it. The user enters it, thus authenticating the user's identity.[citation needed] For this to work, a set-up operation has to be performed ahead of time: the site provides a shared secret key to the user over a secure channel, to be stored in the Authenticator app. This secret key will be used for all future logins to the site.[citation needed] With this kind of two-factor authentication, mere knowledge of username and password is not sufficient to break into a user's account. The attacker also needs knowledge of the shared secret key or physical access to the device running the Authenticator app. An alternative route of attack is a man-in-the-middle attack: if the computer used for the login process is compromised by a trojan, then username, password and one-time password can be captured by the trojan, which can then initiate its own login session to the site or monitor and modify the communication between user and site.[citation needed] Your exactly right ,I forgot I signed up with that app .Oh well I heard back from them and they disabled the authenticator code for me.Yeah I never should have signed up for that.My memory is short for things like that.I mean if I were to have used it on a regular basis maybe but otherwise -well we saw what happened.Thanks for taking the time out and looking that up that was very nice of you. Link to comment Share on other sites More sharing options...
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