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greeneyeddevils

LifePoints site crashing after every survey!

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greeneyeddevils

Wow! this is pissing me off...Every survey that I've completed in the last 2 days here in Canada has crashed after I've completed them..anyone else having this problem with their new site?

I keep getting this at the end of the survey..anything to do with Cint sucks

 

Error - Support

An error has occurred.

In order for us to review the error we need:
 
  • The original survey link, located in your invitation email
  • The current link in the address field in your browser.
  • A description of the subject matter of survey you were in
  • When the error occurred
Please send all pieces of information to [email protected].

 

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peach6

I have also had that just trying to do a survey

Not Very happy with the new format

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NevadaJones

It's not good. As laggy/buggy as the old mysurvey was, I think LifePoints is even worse. Still only getting the two DQ points sporadically. Also, getting timed out of the site on longer surveys. Although I have been credited points once I log back in. Would not have been very happy otherwise. 

And I don't like that you can't see the whole list of available surveys at once. Have to attempt/complete one in order for others to appear.

I've let LifePoints drop down my "to do" list, and I'm only attempting the shortest surveys there now. If I can't qualify for one and complete it in short order, I move on.

Too bad. :-(

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NEleps

Yes, Life Points is just a bad merger of two bad companies, Global Test Market and My Survey. Of my last 20 or 30 survey attempts, I was able to complete two of them. Most were directed to the default error message you showed. Worst customer service in the business; they won't even look at your request for help.

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Sandy21

I have had this error problem repeatedly since the merger. Today, IF I am lucky, I get 2 points for totally completing a survey.  OR I get the following for  when I click on the link on life points homepage:

 

The address you entered is not a valid survey URL. Please be sure to copy the exact link you received in the invitation into the address bar.

 

At least I don't waste my time taking a survey for 2 points or no points when I get the above response! 

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NevadaJones

Also, I've been doing a monthly telecommunications diary that started on mysurvey. Just did the March entry on LifePoints, and I'm not seeing that I got the points for it this time. Unless it shows later. If I don't get the points, I ain't doing it no more! :92_thumbsdown:

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peach6
25 minutes ago, NevadaJones said:

Also, I've been doing a monthly telecommunications diary that started on mysurvey. Just did the March entry on LifePoints, and I'm not seeing that I got the points for it this time. Unless it shows later. If I don't get the points, I ain't doing it no more! :92_thumbsdown:

I do the same one and did not get the points either last month in my survey did not receive the points I put a ticket in then with my survey never heard back from them either like you said no points I'm done

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Sandy21
1 hour ago, peach6 said:

I do the same one and did not get the points either last month in my survey did not receive the points I put a ticket in then with my survey never heard back from them either like you said no points I'm done

I got 2 points for doing this survey the other day, not the promised 50....

 

Still getting  the following with every supposedly available survey:

 

The address you entered is not a valid survey URL. Please be sure to copy the exact link you received in the invitation into the address bar

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Joyce65

I am seeing RED with Cint.  It's like every survey I take through them ends up on the error page, no matter which survey site I use.  And some sites don't give me a survey number in the beginning so I can't make a claim & I lose out on compensation when I finish surveys.  When I do have a number & I file a request on these sites, most say I didn't finish the survey because I wasn't redirected back, even if the survey states I finished it & it's redirecting me back for compensation.  So Cint now has all my time/work/information for free.  And sometimes Cint directs me back to the wrong survey site when I'm done.  It's a shame because some of the survey sites I use are great (Branded Surveys, my points).  As for Lifepoints itself, next time I cash out, I'm done with it.  It's AWFUL.

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episemion

Haven't seen the error message as yet here in the US. I've done the Telco one twice now and initially upon completion did not get the points , but they were there in a day or so. Also , having the same issue with DQing and only sporadically getting the 2 points. Still waiting on the 600 points from the Beverage Diary.

Had a strange one a couple days ago. Instead of being able to do each survey by itself (and thus being able to do only as many as I choose at that time) , the first survey opened to Cint and cycled through all of the surveys (all were DQs). Weird! 

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peach6

I hope your right about the Telco survey I also did not receive the points

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greeneyeddevils
7 hours ago, Joyce65 said:

I am seeing RED with Cint.  It's like every survey I take through them ends up on the error page, no matter which survey site I use.  And some sites don't give me a survey number in the beginning so I can't make a claim & I lose out on compensation when I finish surveys.  When I do have a number & I file a request on these sites, most say I didn't finish the survey because I wasn't redirected back, even if the survey states I finished it & it's redirecting me back for compensation.  So Cint now has all my time/work/information for free.  And sometimes Cint directs me back to the wrong survey site when I'm done.  It's a shame because some of the survey sites I use are great (Branded Surveys, my points).  As for Lifepoints itself, next time I cash out, I'm done with it.  It's AWFUL.

I agree with you with Cint..everytime I do a survey on Lifepoints & it's for Cint at the end of the survey it either crashes or takes me to a survey site that has nothing to do with what I just completed...

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greeneyeddevils

Would be nice if someone from "Lifepoints" showed up here on Surveypolice & actually let everyone know what's going on with all the issues...but they probably don't care since they never respond to any ticket inquiries they just send out some "canned response" 

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peach6

I did receive a response in regards to my ticket on the Telco survey they will be doing an audit and it will be up to them if I did the survey will take 4-6 weeks  That is a bunch of garbage.  for 50 points

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somelady
On 3/14/2019 at 6:28 PM, Sandy21 said:

I got 2 points for doing this survey the other day, not the promised 50....

I did a 150 point survey monday and only got 125 points, I put in a ticket and they gave me 300 points.

Today I did a 150 point survey and they gave me 75 points, I put in another ticket.

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