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One Opinion Lying About Survey Points


Njsurveyman

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Just took a survey from One Opinion promising 800 pts for a 5 min survey. Well, I did the full survey and instead they only gave me 50 pts for a DQ, even though I did not DQ. This has been the slowest company to reach the minimum of 2500 points to cash out. Been with them for 6 years, and still couldnt cash out once yet. 

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Tell Emily, the bot. Hopefully, she will see actual time spent and award the balance accordingly! Good luck. If that doesn’t work, by all means, submit a ticket. They will likely be fair.

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I tried, and Emily the bot just gives back an auto reply saying cannot find anything wrong with your account. I cannot even contact customer service. HORRIBLE SITE

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2 hours ago, Njsurveyman said:

Just took a survey from One Opinion promising 800 pts for a 5 min survey. Well, I did the full survey and instead they only gave me 50 pts for a DQ, even though I did not DQ. This has been the slowest company to reach the minimum of 2500 points to cash out. Been with them for 6 years, and still couldnt cash out once yet. 

They used to be great about awarding the points but not sure if that's the case now  Awhile ago I completed a survey and only received 50 points instead of the 800 I emailed them and they told me that the client pulled the survey well that's not my fault so only got the 50 points.

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There doesn't seem to be anywhere on their website to contact them via email anymore, however they did supply a phone number, so I gave them a call.  I was told that they will look into it and make decision in the next 24 hours. I guess you have to call them now for any problems you run into. I will keep everyone updated what they tell me.

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5 hours ago, Njsurveyman said:

Just took a survey from One Opinion promising 800 pts for a 5 min survey. Well, I did the full survey and instead they only gave me 50 pts for a DQ, even though I did not DQ. This has been the slowest company to reach the minimum of 2500 points to cash out. Been with them for 6 years, and still couldnt cash out once yet. 

I know I've said this before, but it always puzzles me how folks' experiences can be so different. Just checked, and I've cashed out 15 times in just less than a year at OneOpinion, and I have nearly enough to cash again. And I know my demographics are not that great. Enjoying the ride while I can I guess, as the longer surveys there I've noticed are not paying as much as they once did.

One thing I do is that once I've gotten my five DQs for the day, I move on and don't attempt any more surveys at OneOpinion until the next day. Don't know if that makes any difference somehow.

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I am disgusted at One Opinion. They still refused to provide me with the promised points claiming I DQd even though I went straight to the end. 800 points is equal to a crappy 80 cents on their pathetic website. I know others may have better experience with them, but I must warn the newbies out there that for me, One Opinion is shady, dishonest, and a disgrace. I am done with them and will be cancelling my account with them. There are sooo many better survey panels out there like Paidviewpoint, panelpoll, Pinecone, etc...

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