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footfree

Pinecone ?

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footfree

Got a Pt to test over a week ago and no follow-up survey?How long will it take ?I really thought I would have gotten it by now.

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nj07208

If it didn't specify, I would say up to 2 weeks.

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footfree

When I asked Pinecone this was their response

Hello,

We apologize for any difficulties you may be experiencing. Kindly disregard this study and wait for the next invitation.
 
Best regards,
 
Karen Scott
Can you say canned response anyone?
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peach6

I would say It was definitely a canned response

Pinecones sure has changed in the last year

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Njsurveyman

Same thing just happened to me. I received a garlic bread sample last week from Pinecone (it was pretty good too). Today, I received an email to take the follow up survey. However, when I opened the link, it says I do not fit the demographics to take the survey. How does that make any sense if it was follow up questions for the product I actually sampled?? They are really incompetent it seems. Not the old Pinecone I remember either. I am not even going to bother emailing the fake Karen Scott, because IF they respond, it most likely will just be a silly robotic general reply like others have received. At least I got a free product, but will no longer count on making an extra 300 pts to answer follow up questions for it. 

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