kaminikij Posted March 12, 2020 Report Share Posted March 12, 2020 recieved a amazon gift code from them but the code is invalid.only get 1 from them maybe once per year.Same thing happened last time to me.so this year i am out ten and last year out 10.wonder if any other panel members have this issue?Last year i finally let it go because my husband got seriously ill.This year i want my $10 g.c.! Of course I have no intention of remaining with jupiter panel.Thanks for letting me blow off steam. 1 Link to comment Share on other sites More sharing options...
Mumsie Posted March 16, 2020 Report Share Posted March 16, 2020 Yes, I also got an invalid code, I wrote to them, it took awhile but they finally sent me a good code. My complaint with them is that the surveys or videos are so long. I think I'm done with them. Link to comment Share on other sites More sharing options...
ca8179 Posted April 6, 2020 Report Share Posted April 6, 2020 (edited) I’m glad to see I’m not the only person this is happening to, but sorry that everyone else is having the same frustrations as I am. Like the two people who have commented ahead of me, I was sent an Amazon code this morning and it was invalid. Again. This is the second time in a row that this has happened. Last time, it was in December, and it took until March 5th to get a valid Amazon code. They claim it took so long because they were waiting on me to send the invalid code to them, but I had done that at least five times. It was in every single email I sent to them. I am about ready to cut my losses with these people and move on. It just is not worth the time and effort anymore. Edit: This time, they responded to my email within five minutes and sent a valid Amazon code. I’m satisfied for now, but I wish they would correct whatever problem causes us to have to go through this in the first place. Edited April 6, 2020 by ca8179 Provided new information Link to comment Share on other sites More sharing options...
mashalibby Posted May 14, 2020 Report Share Posted May 14, 2020 I got an invalid code in January. Yesterday I contacted Jupiter and very quickly got a valid code. Link to comment Share on other sites More sharing options...
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