Lab6689 Posted November 21, 2020 Report Share Posted November 21, 2020 Is anyone else having trouble logging in tonite? I'm out of state right now and am not sure if the site has blocked me because of that, or if there is an issue logging in systemwide Link to comment Share on other sites More sharing options...
peach6 Posted November 21, 2020 Report Share Posted November 21, 2020 31 minutes ago, Lab6689 said: Is anyone else having trouble logging in tonite? I'm out of state right now and am not sure if the site has blocked me because of that, or if there is an issue logging in systemwide I just logged in with no problems Link to comment Share on other sites More sharing options...
NevadaJones Posted November 21, 2020 Report Share Posted November 21, 2020 It was wonky for me this morning, but now it's just kinda slow. I could log in though. Link to comment Share on other sites More sharing options...
Lab6689 Posted November 22, 2020 Author Report Share Posted November 22, 2020 Thanks I'll try again. Appreciate the feedback!! Link to comment Share on other sites More sharing options...
Sandy21 Posted November 22, 2020 Report Share Posted November 22, 2020 I can't log in at all. It was fine this morning and now after I put in my user name and password It goes back to the same screen as if what I entered was wrong. I tried TEN TIMES and it just doesn't work. It says SESSION EXPIRED Sorry, your login session is expired and we couldn't submit your request. Please try to log in again. Link to comment Share on other sites More sharing options...
episemion Posted November 22, 2020 Report Share Posted November 22, 2020 9 hours ago, Sandy21 said: I can't log in at all. It was fine this morning and now after I put in my user name and password It goes back to the same screen as if what I entered was wrong. I tried TEN TIMES and it just doesn't work. It says SESSION EXPIRED Sorry, your login session is expired and we couldn't submit your request. Please try to log in again. Had similar issues. After logging in , if you did not click on a survey within a few seconds , it went to the "session expired" message. Link to comment Share on other sites More sharing options...
Sandy21 Posted November 22, 2020 Report Share Posted November 22, 2020 8 hours ago, episemion said: Had similar issues. After logging in , if you did not click on a survey within a few seconds , it went to the "session expired" message. Thanks , episemion. I had no surveys to click on, at least not today but I was able to log in... Link to comment Share on other sites More sharing options...
Sandy21 Posted November 22, 2020 Report Share Posted November 22, 2020 Can't log in again. Same as yesterday..What's up with this?? Link to comment Share on other sites More sharing options...
episemion Posted November 23, 2020 Report Share Posted November 23, 2020 As the issue cropped up at the start of the weekend , likely no staff there. I filed a support ticket Saturday about it as well as left a PM on FB. Received a reply to the ticket: Dear Panelist, Unfortunately we are experiencing some technical issues with our website. Our team is still troubleshooting the situation that's causing you to be unable to access LifePoints, unable to take surveys or redeem your points. We are working hard to resolve the glitches quickly. Please accept our apologies for the inconvenience this has caused you, this is definitely not what we want our members to experience. Please stand by and try to log in 24 hours. Your patience and cooperation are truly appreciated The LifePoints Team 1 Link to comment Share on other sites More sharing options...
Sandy21 Posted November 23, 2020 Report Share Posted November 23, 2020 8 hours ago, episemion said: As the issue cropped up at the start of the weekend , likely no staff there. I filed a support ticket Saturday about it as well as left a PM on FB. Received a reply to the ticket: Dear Panelist, Unfortunately we are experiencing some technical issues with our website. Our team is still troubleshooting the situation that's causing you to be unable to access LifePoints, unable to take surveys or redeem your points. We are working hard to resolve the glitches quickly. Please accept our apologies for the inconvenience this has caused you, this is definitely not what we want our members to experience. Please stand by and try to log in 24 hours. Your patience and cooperation are truly appreciated The LifePoints Team Thanks so much, episemion Link to comment Share on other sites More sharing options...
episemion Posted November 24, 2020 Report Share Posted November 24, 2020 14 hours ago, Sandy21 said: Thanks so much, episemion No problem. Looks like the issue has been resolved. Link to comment Share on other sites More sharing options...
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