peach6 Posted March 29, 2021 Report Share Posted March 29, 2021 Is anyone having trouble logging in to Life Points I haven't received any surveys in my email for a few days which is unusual and can't even log in to the site or reset password doesn't seem to even recognize my email. Link to comment Share on other sites More sharing options...
schludermann Posted March 30, 2021 Report Share Posted March 30, 2021 idon't do LifePoints any more, but i get all the emails, which stopped on 3/15. i was able to login and reach the dash board, so, they are active. you might have an account or browser issue. 1 Link to comment Share on other sites More sharing options...
episemion Posted March 30, 2021 Report Share Posted March 30, 2021 Just tried and had no issues logging in. Try contacting them via their Facebook page. Also , try clearing the cache and cookies. 1 Link to comment Share on other sites More sharing options...
peach6 Posted March 30, 2021 Author Report Share Posted March 30, 2021 Cleared cache and cookies still can't log in I just emailed them through Facebook will see if they respond Link to comment Share on other sites More sharing options...
Joyce65 Posted March 31, 2021 Report Share Posted March 31, 2021 I'm having a problem logging in tonight. I cleared everything & even restarted the computer & I'm getting an error message. This also happened earlier this year. When I contacted them, they told me "I must've accidently unsubscribed". And the only way to resubscribe was through another email address; I couldn't do it through the original address I used. Now I'm worried I'll have to do it all over again & I don't have a third email address. And I'm starting to suspect it wasn't me. Link to comment Share on other sites More sharing options...
peach6 Posted April 2, 2021 Author Report Share Posted April 2, 2021 I am still not able to log in I did hear back from them and they said I must have unsubscribed which I know I didn't do and that I would have to set up a new email address which I am not going to do. Very aggravated 3 Link to comment Share on other sites More sharing options...
peach6 Posted April 2, 2021 Author Report Share Posted April 2, 2021 I signed up again using the same email address just a new password and it went through I decided to let them know and there response was they reset my account and would receive the points I had in 7-10 days will have to see if that happens. 1 Link to comment Share on other sites More sharing options...
schludermann Posted April 3, 2021 Report Share Posted April 3, 2021 3 hours ago, peach6 said: I signed up again using the same email address just a new password and it went through I decided to let them know and there response was they reset my account and would receive the points I had in 7-10 days will have to see if that happens. Don't bet on it, they are incompetent extraordinaire & I have the email exchanges to prove it. LifePoints are masters of incompetency, because they can do it in so many different ways. . Did they have any reason for the account needing reset? just curious what they fabricated 1 Link to comment Share on other sites More sharing options...
peach6 Posted April 3, 2021 Author Report Share Posted April 3, 2021 8 hours ago, schludermann said: Don't bet on it, they are incompetent extraordinaire & I have the email exchanges to prove it. LifePoints are masters of incompetency, because they can do it in so many different ways. . Did they have any reason for the account needing reset? just curious what they fabricated They said that I must have unsubscribed so I would have to rejoin with a new email address which I was not going to do so Just for the neck of it I signed up with the same email so will have to see if I get my points back will post if I do. Link to comment Share on other sites More sharing options...
schludermann Posted April 4, 2021 Report Share Posted April 4, 2021 On 4/3/2021 at 4:16 AM, peach6 said: They said that I must have unsubscribed so I would have to rejoin with a new email address which I was not going to do so Just for the neck of it I signed up with the same email so will have to see if I get my points back will post if I do. Sounds like the same old Life Points, the response they gave, especially if it was quickly dispensed, was a well practiced WAG, Wild Azz Guess. This a support technique to dispense with a client when there is no way to determine the cause. it is fast and simple. if you don't already have the points transfers, keep after them. send a refresher inquiry a couple, few days before the heal date they gave you, because by the time they do respond, it will be the heal date. 1 Link to comment Share on other sites More sharing options...
Joyce65 Posted June 8, 2021 Report Share Posted June 8, 2021 I wasn't able to log in again this week. I let them know. They sent me back a message that states I must've unsubscribed & I have to subscribe again from another email address. I KNOW I didn't unsubscribe this time. This is on them. And it's the second time within a year. GRRR 1 Link to comment Share on other sites More sharing options...
Joyce65 Posted June 10, 2021 Report Share Posted June 10, 2021 I resubscribed again and asked if I was hacked bc I KNOW I didn't unsubscribe this time. They now say "This can happen if you mark one of our e-mails as spam, or if you are using any e-mail inbox filters". So they won't take any responsibility any actions on their end. SMH 1 Link to comment Share on other sites More sharing options...
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