Exploring perception and intention towards 100% contactless airport self-service technology using an extended TAM framework

[SherylN]

Greetings! 

We are a team of Year 3 Hospitality Business students from Singapore Institute of Technology (SIT), currently conducting a data collection for our Final Year Project. The aim of the survey is to explore the user’s perception and intention towards 100% contactless technology implementation in Singapore Changi Airport, Terminal 5.

The survey will take approximately 10-15minutes to complete and the team would like to show our appreciation for your kind assistance and time in taking this survey!

https://sit.au1.qualtrics.com/jfe/form/SV_eD6VokErHwSat9k

Thank you and much appreciated for taking this survey!