Gemini43 Posted June 24, 2022 Report Share Posted June 24, 2022 Toluna is still allowing it's repondents to fully complete a survey; all too often involving a lot of work with much typing and going on forever, then on being returned to the Toluna Home Page, informed that the survey had either filled up, or that they were 'Looking for a slightly different profile'! Or, sometimes, not being returned to the Toluna Site at all but just left high and dry and having to physically go back to the site, to find on checking their points account, they have not received the points for the survey! When contacting Toluna Support, they are told rather loftily that other people were completing surveys at the same time as them and it is just that the survey quota gets filled up 'Just as other respondents are finishing the same survey'. Or some such! This can't be right surely? I am a member of several survey companies and none of them behave like this. Most of the time, the preliminary questions are got out of the way at the beginning of the survey and if necessary one is screened out then. NOT right at the end, or even halfway through; which is bad enough. This is showing a complete lack of consideration for their respondents! 1 Link to comment Share on other sites More sharing options...
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