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GlobalTestMarket frustration


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#1 avemaria

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Posted 04 October 2012 - 05:49 PM

I just did survey 235738 for 80 points ($4) and upon finishing it, i got the following screen

http://s7.postimage....ct_04_21_41.gif

i wrote them about it and they're usually good about tracking what you've done so i'll post back if they actually put the points in.

#2 avemaria

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Posted 04 October 2012 - 06:00 PM

support-en@globaltestmarket.com

that email no longer works

#3 footfree

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Posted 05 October 2012 - 05:19 AM

I just did survey 235738 for 80 points ($4) and upon finishing it, i got the following screen

http://s7.postimage....ct_04_21_41.gif

i wrote them about it and they're usually good about tracking what you've done so i'll post back if they actually put the points in.



I did that survey and got my points.I wonder what that http://s7.postimage....ct_04_21_41.gif means?Just a thought,did you check your points in your account to make sure you didn't receive them?I always go to my account to make sure I get my points. Wish I had a valid email address to give to you.Hopeful someone else can help you.GTM is owned by mysurvey I wonder if you can ask them for a email address on this?

#4 avemaria

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Posted 05 October 2012 - 07:47 AM

I just did survey 235738 for 80 points ($4) and upon finishing it, i got the following screen

http://s7.postimage....ct_04_21_41.gif

i wrote them about it and they're usually good about tracking what you've done so i'll post back if they actually put the points in.



I did that survey and got my points.I wonder what that http://s7.postimage....ct_04_21_41.gif means?Just a thought,did you check your points in your account to make sure you didn't receive them?I always go to my account to make sure I get my points. Wish I had a valid email address to give to you.Hopeful someone else can help you.GTM is owned by mysurvey I wonder if you can ask them for a email address on this?

no i didn't get points.. at the end it went to the closed survey screen.. i emailed them last night and the above email came back telling me that no one would reply to it, to use the form on the site itself.. but today i got an email from them at that email asking me to forward my invite so they could investigate.. so i'll see what happens.

#5 avemaria

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Posted 05 October 2012 - 07:55 AM

but it's hard because that's 120 points so far in the past few days that i've lost with them.. they had a 40 point survey that had a page near the end without boxes to check so it just sits there.

#6 TSP1973

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Posted 06 October 2012 - 10:44 AM

They probable pulled one of those fast ones, claiming the got all the people they needed why you were doing the survey type crap thing.

#7 avemaria

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Posted 09 October 2012 - 08:41 AM

Hi, Thank you for your email. We have detected an error with the survey you
provided and awarded your account with 40 MarketPoints for the inconvenience.
Best Regards, Hayley The GlobalTestMarket Team


so they gave me 40 out of the 80 points

#8 TSP1973

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Posted 09 October 2012 - 10:03 AM

Hi, Thank you for your email. We have detected an error with the survey you
provided and awarded your account with 40 MarketPoints for the inconvenience.
Best Regards, Hayley The GlobalTestMarket Team


so they gave me 40 out of the 80 points



Doesn't matter if they found a problem are not, you finished the survey and should get the Full 80 points! Don't let them screw you over! I had to do this once with them over a 80 point survey. Took it to the BBB and told them what happened and ask for the 80 points plus 40 more for my time and trouble for having to fight for points I deserve! So contact them again for the other 40 points and let them know that if you don't get it, your going to the BBB!

#9 avemaria

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Posted 09 October 2012 - 11:25 AM

i'm waiting for their response to my asking about the extra 40 points.

#10 avemaria

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Posted 10 October 2012 - 08:19 AM

another frustration is that i can't get them to stop sending me alcohol surveys.. i can't see how to change our profiles on that

#11 1957horses

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Posted 10 October 2012 - 09:52 AM

I haven't been taking them because I don't see how long each survey is. I mean heck I could be taking one for 40 points but it could be 2 hours long!! I know that is exaggerated time but the point is how long is each survey?? :roll:

#12 avemaria

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Posted 10 October 2012 - 10:26 AM

their surveys aren't bad for length.. and you don't get cut off for speed for the most part.. i'd say they're the most fair for time.

#13 1957horses

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Posted 10 October 2012 - 10:42 AM

their surveys aren't bad for length.. and you don't get cut off for speed for the most part.. i'd say they're the most fair for time.



Great thankx :)

#14 avemaria

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Posted 19 October 2012 - 09:20 AM

3 alcohol surveys in 2 days.. i don't know how to get rid of them

and another one today where i screened out on the first question that asked my race.. how does that happen? what i am is in my profile.

#15 avemaria

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Posted 30 October 2012 - 10:26 AM

$5 survey on snacks, bad request at the end, points not added




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