What's up with Pinecone

[rosiesmom]

If I ever have an issue I email Karen Scott and she is right on it.  This is one of the only ones that I have not had a lot of problems with.

[paulgro]

Pinecone may be one of the most honest companies out there.

[episemion]

Had a survey last week and a Household Questions this week. However , their site showed as "down for maintenance" several days last week ans has been that way the last 2 days. I had to do the Household Questions from the link , but the site kept dropping out. What should have taken 5 minutes took closer to 30.

 

[patriotmike]

Website is down for several days again , no explaination or when it will be back up. I am really getting worried something is up. Hope they are not getting bought out or switching to a different format. I can't believe so few people are saying anything on here. Best survey panel out there and hope it's no going away or changing radically.

[rosiesmom]

I just took a survey yesterday and received my notification that I received credit.  I haven't actually tried to log in, but now that there is more chatter about it, I will try.  You are right, it is down for maintenance, again.  Well, I hope this isn't spelling the end of Paypal.

[patriotmike]

Driving me crazy that a lot more people are telling what they know about Pinecone. Something is definitely up. I sent an email asking what was going on a week ago and never got response. Actually, l had a credit and cashed out after having to wait a week for website to comeback, but now it looks different and doesn't show your profile or anything and did not confirm my email for paypal when I took cash option. Also, normally I get my paypal the day after I cash out and did not. Only one paid survey in three weeks and not sure when getting paid for that. So anyone... what the heck is going on with Pinecone??? 

[footfree]

Pinecone can be strange about answering emails. A long time ago I didn't receive credit so I emailed them from the contact button on their web site.Never heard back from them so I emailed using the contact button from a survey they had sent me and lo and behold I got a answer.So if you are wanting a answer you could do it that way maybe they will answer and maybe they wont.I got my payment the next day after I requested it.However that was before they the site went down for a few days.

[TomServo]

Pinecone's surveys seem to be getting a lot longer, including a lot more pointless and repetitive questions, and even now have the endless grid pages. If I didn't know better, I'd swear they were now a division of Ipsos, because that's what the surveys are starting to look like.

 

I recently did a follow up survey for a test product that was longer than the original survey was! Used to be that the follow-ups were 3 or 4 questions at the most.

[episemion]

Now that they are back up , it seems that they installed Google's reCaptcha program (Zoompanel is also using it and seeing issues with it). That program seems to have issues with recognizing the current browser versions. Now , when I go to their site , I get a message stating that since I haven't visited the site in some time (was on less than 24 hours earlier) , I need to prove I am not a robot. However , a window comes up stating that I am not using a supported browser (I use Firefox 47.0.1 - the latest). If I close that browser window and go to the site again , the site now knows me with no need for any verification. Definitely a bug in the reCaptcha program.

[paulgro]

Now that they are back up , it seems that they installed Google's reCaptcha program (Zoompanel is also using it and seeing issues with it). That program seems to have issues with recognizing the current browser versions. Now , when I go to their site , I get a message stating that since I haven't visited the site in some time (was on less than 24 hours earlier) , I need to prove I am not a robot. However , a window comes up stating that I am not using a supported browser (I use Firefox 47.0.1 - the latest). If I close that browser window and go to the site again , the site now knows me with no need for any verification. Definitely a bug in the reCaptcha program.

I also use Firefox and just tried and got the robot thing also. To be fair though, I don't usually go straight to the site but just click on survey invitations.

[footfree]

Pinecone's surveys seem to be getting a lot longer, including a lot more pointless and repetitive questions, and even now have the endless grid pages. If I didn't know better, I'd swear they were now a division of IPSOS, because that's what the surveys are starting to look like.

 

I recently did a follow up survey for a test product that was longer than the original survey was! Used to be that the follow-ups were 3 or 4 questions at the most.

I got one of those I swore I was going to have to exit out.The thing with them is you have to remember it's $3 for the original survey and then another for the follow-up so it totaled $6.Was the time worth the $6 and the test product?I know, sometimes  it doesn't feel that way but look at it as a whole not in parts.