rosiesmom Posted November 30, 2015 Report Share Posted November 30, 2015 I was trying to get a survey done on Swagbucks this evening. I chose one that was 20 minutes and worth 60 points. Wouldn't you know it, I didn't qualify. But I was routed to another survey, and some of the answers were filled in. Well, how about that?! I quickly came to the realization that it was my profile. So I spend 15 minutes filling out this junk, extra questions, blah, blah, blah. And when I finally get done, guess what?? No points, not even the 2 that they owe me for updating and answering 15 minutes worth of questions. I also noticed yesterday that I was not getting the swagbuck for dq'ing. They pay for up to 5 per day. OK, I am done ranting now. Thanks for listening!! Link to comment Share on other sites More sharing options...
ksedwar Posted November 30, 2015 Report Share Posted November 30, 2015 Support is good at crediting for non-paying survey completions. Just send in a support ticket. Link to comment Share on other sites More sharing options...
ambulanceblues Posted December 12, 2015 Report Share Posted December 12, 2015 They used to be very good about crediting surveys, but I haven't gotten any replies to my last two complaints, which is kind of worrying. Link to comment Share on other sites More sharing options...
rosiesmom Posted December 12, 2015 Author Report Share Posted December 12, 2015 I get this every now and then, but it is on other sites as well. I thought Swagbucks gave you a couple of points for completing your profile. I could be wrong about that. I haven't checked in yet today, but I will look that up as soon as I do. They also monitor the threads on here, so they may jump in and be able to help. Link to comment Share on other sites More sharing options...
Surveygirl3 Posted December 13, 2015 Report Share Posted December 13, 2015 They used to be very good about crediting surveys, but I haven't gotten any replies to my last two complaints, which is kind of worrying. One time I contacted them about a survey that didn't credit. There was no reply, but my Swagbucks ledger reflected the points adjustment a few hours later. Did you include the survey number, link, or screenshot when you submitted the ticket? I think that helps. Link to comment Share on other sites More sharing options...
spider Posted April 7, 2016 Report Share Posted April 7, 2016 I had a survey the other day that didn't credit. It was through peanuts lab and I knew I shouldn't even attempt it but I did. I completed the whole survey, typed in the validation number so they knew I wasn't a robot, and then got sent back with 1 swagbuck for dq. I sent a ticket to support and they were fast and courteous and I received my Swagbucks. Link to comment Share on other sites More sharing options...
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