calafan Posted June 16, 2016 Report Share Posted June 16, 2016 I have been trying to redeem on this site for 2 weeks and get the same message everyday. We are working to resolve an issue with our payment processing system. We expect to have it fixed by (they just change the date everyday). I emailed them and got the usual we are working to fix this as soon as possible. Funny they have no problems continuing to send out multiple survey requests everyday. Link to comment Share on other sites More sharing options...
rosiesmom Posted June 17, 2016 Report Share Posted June 17, 2016 I checked and I only had $21 in my account. I thought I was close to cashing out. So I sent an email asking them about it. That was a week and a half ago, no response as yet. I am not impressed much with that site. If a company can't get my reward to me within 30 days, then I don't need to be doing their surveys. I will cash out when I can and see how long it takes. I waited for almost 3 months for iPoll to pay me. I am not doing their surveys anymore. I am marking them "junk" so I don't have to deal with them. Link to comment Share on other sites More sharing options...
paulgro Posted June 18, 2016 Report Share Posted June 18, 2016 You need $25 to cash out there. Link to comment Share on other sites More sharing options...
littleone2112 Posted June 21, 2016 Report Share Posted June 21, 2016 They never respond. I have had $2.70 pending for weeks...just enough to make the $25 threshold. I am dumping them after that. If I ever get there!! Link to comment Share on other sites More sharing options...
paulgro Posted June 22, 2016 Report Share Posted June 22, 2016 I am a member there but also thinking about leaving when I can cash out. It takes too long to make anything there. 1 Link to comment Share on other sites More sharing options...
rosiesmom Posted June 23, 2016 Report Share Posted June 23, 2016 I just keep opening tickets, this has to get someone's attention. I don't screen shot every survey I complete. Didn't realize I had to do that with their site too. I will keep trying. Don't give up! If they owe you money, they have to pay you! Link to comment Share on other sites More sharing options...
paulgro Posted June 25, 2016 Report Share Posted June 25, 2016 I just keep opening tickets, this has to get someone's attention. I don't screen shot every survey I complete. Didn't realize I had to do that with their site too. I will keep trying. Don't give up! If they owe you money, they have to pay you! Don't forget that every time you open a ticket your complaint goes to the bottom of the stack. Give some time maybe a week before opening another ticket. I'm sure you will get what they owe but some companies are really slow in paying I've found. 1 Link to comment Share on other sites More sharing options...
calafan Posted June 25, 2016 Author Report Share Posted June 25, 2016 Don't be so sure it's true that if they owe you money they have to pay you. Many people on this forum have been stiffed by Invoke Solutions for projects completed in February that were supposed to be paid 6 to 8 weeks following completion. Link to comment Share on other sites More sharing options...
JWS333 Posted June 27, 2016 Report Share Posted June 27, 2016 FYI: If you go to your home page with Product Report Card, then click on "Contact Us" a phone number will appear. Call that number and get immediately paid. According to the company, Product Report Card is importing to a new payment system and the volume of information that needs to be imported to the new system is creating the payment process slowdown. I called, gave them my paypal information and was immediately paid. They are from Denver, Colorado so it is Mountain Time. I have been working with this company for several years, and I am referred to many, many high dollar surveys every year, so I know this company is on the up and up and I trust them. Link to comment Share on other sites More sharing options...
calafan Posted July 2, 2016 Author Report Share Posted July 2, 2016 Finally got paid a couple days ago after dancing around with them for a month. If it's true about the new payment system, I think they should have made it more clear instead of just posting the delay notice and saying the system would be fixed on some random date which had already passed. 1 Link to comment Share on other sites More sharing options...
rosiesmom Posted July 21, 2016 Report Share Posted July 21, 2016 I just checked an on 5-21 I completed the survey. It was a dollar. I was given .10 and no response to 3 inquiries. So that is their customer service. I see. I will keep plugging away until I can cash out. I am getting closer, but at .10 a pop, it is going to take a while. Link to comment Share on other sites More sharing options...
paulgro Posted July 22, 2016 Report Share Posted July 22, 2016 Pending Rewards $1.20 Available Rewards $24.45 Rewards Requested $0.00 Rewards Paid $0.00 Lifetime Rewards $24.45 Just about there if they ever pay the pending one. 1 Link to comment Share on other sites More sharing options...
rosiesmom Posted November 5, 2016 Report Share Posted November 5, 2016 They finally did give me some of what I had asked about. The .10 credit for a July disqualifier. I had $25.10 with some of it pending still. I went ahead and asked for my payout and it took. I got my paypal credit within a week. But I won't go back, not with it taking well over a year to get $25. Link to comment Share on other sites More sharing options...
love1978 Posted October 6, 2017 Report Share Posted October 6, 2017 On September 6, 2017 I received an email from Zac McGrath stating that they were having an issue with paypal and that they could only pay via paper check. I responded back the same day and asked them about the visa gift card as an alternative. He said that I could receive the gift card but that it would take a week longer to arrive. I told him that it was fine that it would take longer and that I wanted the visa gift card. Well a whole month went by with no response. October 4th I finally received a response from him and he said that the check would be in the mail the next day. But the issue is I told him via email that I wanted the visa gift card. He has not responded as of yet. Nor has anyone said what the issue is with paypal. I have been waiting a month on my gift card. It is utterly ridiculous. If they cannot pay in any other way other than a paper check then they need to take those other payment alternatives off of their website. Link to comment Share on other sites More sharing options...
calafan Posted October 6, 2017 Author Report Share Posted October 6, 2017 3 hours ago, love1978 said: On September 6, 2017 I received an email from Zac McGrath stating that they were having an issue with paypal and that they could only pay via paper check. I responded back the same day and asked them about the visa gift card as an alternative. He said that I could receive the gift card but that it would take a week longer to arrive. I told him that it was fine that it would take longer and that I wanted the visa gift card. Well a whole month went by with no response. October 4th I finally received a response from him and he said that the check would be in the mail the next day. But the issue is I told him via email that I wanted the visa gift card. He has not responded as of yet. Nor has anyone said what the issue is with paypal. I have been waiting a month on my gift card. It is utterly ridiculous. If they cannot pay in any other way other than a paper check then they need to take those other payment alternatives off of their website. I got the same message on Oct. 4th and opted for the check option. Received a confirmation on the 5th that the check would be cut the same day. Curious to see how long it takes them to actually put the check in an envelope and mail it. Link to comment Share on other sites More sharing options...
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