footfree Posted June 17, 2016 Report Share Posted June 17, 2016 Dear :This message is in regard to your complaint submitted on 5/25/2016 against Lightspeed, LLC. Your complaint was assigned ID 11466984.Your BBB has closed this case and noted that the business did not respond to the complaint.This complaint will be reflected on the company's BBB Business Review with the following language: "BBB did not receive a response from business."If you wish to pursue your complaint, we suggest you contact:NJ Division of Consumer Affairs124 Halsey StreetNewark, NJ 07102Consumer Hotline: 973-504-6200Toll Free NJ only : 800-242-5846Online Complaint Form: www.nj.gov/oag/ca/comp.htmEmail: [email protected] Which proves to me that if you do not get paid for a survey they have no intention of answering your request for payment nor do they intend to pay.They are not BBB accredited but you would assume they wouldn't want bad reviews if someone were to look them up. Link to comment Share on other sites More sharing options...
paulgro Posted June 18, 2016 Report Share Posted June 18, 2016 Good luck if you plan to pursue it. Link to comment Share on other sites More sharing options...
peach6 Posted June 18, 2016 Report Share Posted June 18, 2016 That is really something that GTM would not care but I am beginning to think that is how most of the survey companies are these days........They will always have people like us doing there surveys .I do think GTM is the worst as far as answering your complaints or even reading them I have had them marked closed when they haven't even addressed my problem. Link to comment Share on other sites More sharing options...
footfree Posted June 18, 2016 Author Report Share Posted June 18, 2016 I'm still doing some of their surveys but I have become very picky about the ones I choose.I'm not doing anything over 20 minutes and I'm not especially not doing anything over 20 minutes for 30 points.I trashed something like 8 or 9 surveys yesterday.As for pursuing it ,we will see what happens.I think I will just keep on sending in the request for payment on their site.Just my way of bugging the crap out of them as they do me. Link to comment Share on other sites More sharing options...
calafan Posted June 18, 2016 Report Share Posted June 18, 2016 Nowadays I only do the 15 minute/30 point and 10 minute/20 point surveys. If I notice it's sponsored by someone like Lieberman(the worst in my opinion) I just close it and move on. Link to comment Share on other sites More sharing options...
paulgro Posted June 18, 2016 Report Share Posted June 18, 2016 I'm still doing some of their surveys but I have become very picky about the ones I choose.I'm not doing anything over 20 minutes and I'm not especially not doing anything over 20 minutes for 30 points.I trashed something like 8 or 9 surveys yesterday.As for pursuing it ,we will see what happens.I think I will just keep on sending in the request for payment on their site.Just my way of bugging the crap out of them as they do me. They have been sending way too many surveys every day. I usually keep surveys down to 20 minutes. Seldom do I do over that. Link to comment Share on other sites More sharing options...
fiestyvermin Posted June 20, 2016 Report Share Posted June 20, 2016 the only way anymore that I do GTM surveys is through Swagbucks. they do not pay much and can take a bit of time to earn enough points to cash out but I find that when I email them about either a survey problem or survey not crediting they will credit it to me usually that day or the next. I got tired of the garbage with GTM and decided it is easier for me to avoid and go with what pays. Link to comment Share on other sites More sharing options...
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