My Survey technical issues

[nj07208]

I had stopped with My Survey because too many of them don't route back properly and credit isn't given. Their customer service also wasn't the best. After about 6 months, I got an email that they were going to drop me if I didn't do another survey. So, since I still had points there I started doing surveys again and sure enough, they still have the same technical issues! It is so annoying. I emailed them twice and they got back to me in a reasonable amount of time and credited me the points. And then it happens again today. I don't have to contact any other survey company so much. I just don't know why they can't resolve whatever the issue is! And I don't know how much longer I'm going to be on that panel. Rant over!

[footfree]

I gave up years ago because of their treatment-and it still hasn't changed.I really think they are the worst company for doing this to people.

[nj07208]

I gave up years ago because of their treatment-and it still hasn't changed.I really think they are the worst company for doing this to people.

Here was part of their response after I emailed them yesterday about another error. I will start doing that more often but this is the only site that has so many technical issues.

 

"Please try to log on from a different browser like Firefox or Google Chrome from time to time when accessing surveys. Also clearing your cache & cookies frequently lessen the error messages as well."

[footfree]

Seems to be the standard quote for all of these survey sites when something on their end is wrong.I just got one from Ipsos like that even though it wasn't the issue.