theskyhunter Posted July 3, 2017 Report Share Posted July 3, 2017 me, I had doubts about the merger of zoom/myview/oneopinion to start with. but I have to say so far ive been pretty happy. 99.9% of the time I have a problem with a survey, no matter what it is, they give me the total pts for the survey. I mean the full pts. I cant do anything but rave for their customer service. for me they are a blueprint for all other panels . to me they are the very best! they bend over backwards for me and also for wife who is also a member for what ever problem we have. just hope it lasts. 3 Link to comment Share on other sites More sharing options...
peach6 Posted July 3, 2017 Report Share Posted July 3, 2017 I had a problem last week not getting the points for a survey I completed I emailed them and the following day I received my points from them like you said great customer service 2 Link to comment Share on other sites More sharing options...
paulgro Posted July 6, 2017 Report Share Posted July 6, 2017 So far I haven't had any problems but it's nice to know they do good when a problem happens. Link to comment Share on other sites More sharing options...
somelady Posted July 8, 2017 Report Share Posted July 8, 2017 Yesterday I completed a 30 minute survey then it said i was disqualified. I wrote them and the points were in my account today. They do seem to have good customer service. 1 Link to comment Share on other sites More sharing options...
NaomiNo Posted July 8, 2017 Report Share Posted July 8, 2017 I was on MyView before the merger and I seem to be qualifying for a lot more surveys now that it's OneOpinion. I also had one experience with customer service and it was extremely quick, helpful, and I appreciated the fact that a real person (and the SAME person) was responding to my emails each time - no canned automatic replies, no different customer service reps who I had to explain the situation to over and over again. So far it's been pretty good! 1 Link to comment Share on other sites More sharing options...
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