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Frogsoup09

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Frogsoup09

Is anyone else having problems with this site? It keeps telling me my password is wrong so when I click on "forgot password" and enter my email, it says will send me an email shortly to reset password, but I never get the email, and yes, I have checked my spam folder. I have a substantial balance with them that I would like to cash out. Anyone know of another way to reach them?

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kathyd54

where do you get a passcode to submit a ticket? I can't find an answer to anything for this site.

 

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Frogsoup09

Kathy, 

It's been so long since I submitted my request to them that I don't even remember how I did. It must've been via "forgot password or username" because I can't even get into the site. Pretty much I have just written them off.

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