Frogsoup09 Posted July 9, 2017 Report Share Posted July 9, 2017 Is anyone else having problems with this site? It keeps telling me my password is wrong so when I click on "forgot password" and enter my email, it says will send me an email shortly to reset password, but I never get the email, and yes, I have checked my spam folder. I have a substantial balance with them that I would like to cash out. Anyone know of another way to reach them? Link to comment Share on other sites More sharing options...
kathyd54 Posted January 18, 2019 Report Share Posted January 18, 2019 where do you get a passcode to submit a ticket? I can't find an answer to anything for this site. Link to comment Share on other sites More sharing options...
Frogsoup09 Posted February 1, 2019 Author Report Share Posted February 1, 2019 Kathy, It's been so long since I submitted my request to them that I don't even remember how I did. It must've been via "forgot password or username" because I can't even get into the site. Pretty much I have just written them off. Link to comment Share on other sites More sharing options...
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