footfree Posted August 8, 2017 Report Share Posted August 8, 2017 Last week I did a survey for them that was suppose to have a follow up survey sent the next day.Never received it and I sent them a email which they answered that day and was able to do the survey .Well today I'm doing a survey and in it they wanted me to watch a video via Facebook and once that was done hit the submit button.Did that but I couldn't continue with the survey the submit button didn't work.Emailed them then they sent me a link to finish within the hour.I mean it didn't work either but they said to (If you continue to experience difficulty, please reply to this email.) so I feel like I have a direct link to respond to to have the matter cleared which is a lot better then most sites..So say what you like at least they answer their emails in a timely manner. 1 Link to comment Share on other sites More sharing options...
rosiesmom Posted August 8, 2017 Report Share Posted August 8, 2017 Good for you! I am still waiting for someone from iSurvey to respond to an inquiry, so anytime you get an immediate reply, it bolsters your trust for the site. Link to comment Share on other sites More sharing options...
peach6 Posted August 8, 2017 Report Share Posted August 8, 2017 10 hours ago, footfree said: Last week I did a survey for them that was suppose to have a follow up survey sent the next day.Never received it and I sent them a email which they answered that day and was able to do the survey .Well today I'm doing a survey and in it they wanted me to watch a video via Facebook and once that was done hit the submit button.Did that but I couldn't continue with the survey the submit button didn't work.Emailed them then they sent me a link to finish within the hour.I mean it didn't work either but they said to (If you continue to experience difficulty, please reply to this email.) so I feel like I have a direct link to respond to to have the matter cleared which is a lot better then most sites..So say what you like at least they answer their emails in a timely manner. Hopefully they will answer your inquiry 1 Link to comment Share on other sites More sharing options...
footfree Posted August 8, 2017 Author Report Share Posted August 8, 2017 They answered my request this afternoon and I took the survey plus cashed out.Ya ,I'm happy with that. 1 Link to comment Share on other sites More sharing options...
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