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Need help redeeming Ipsos Isay points.

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I am ready to redeem my Ipsos Isay points. However, every time I click on the rewards button I get this message. 

A critical error has occurred.
Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-key constraints.

What is this? Is this a problem on my end or theirs? Is there a way I can fix it?   I use Chrome and have never had this problem before. Please help.

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