Applecrisp Posted November 11, 2018 Report Share Posted November 11, 2018 I am not happy with you gov. The last 2 surveys I only got 500 pts. for 1000 pts. promised. And I wrote and sent them screen shots. No one answered me. Then tonight get a survey -no points at all. Is their customer servie always this crappy?? I am not happy with them. Link to comment Share on other sites More sharing options...
peach6 Posted November 11, 2018 Report Share Posted November 11, 2018 8 hours ago, Applecrisp said: I am not happy with you gov. The last 2 surveys I only got 500 pts. for 1000 pts. promised and wote and sent them screen shots. No one answered me. Then tonight get a survey -no points at all. Is their customer servie always this crappy?? I am not happy with them. I have never had that happen but from hearing comments on here it doesn't seem like there customer service is very good. Link to comment Share on other sites More sharing options...
rosiesmom Posted November 11, 2018 Report Share Posted November 11, 2018 I took a survey this morning and there were no points mentioned or rewarded. This is the same one Peach. Sometimes when I contact them about missing points the points show up and I don't hear from them at all. As long as I get the points, I am good. I did get one for 1,000 points and I only got 500 points, they did explain to me that I did not get the 1,000 point survey, but a 500 point one. 1 Link to comment Share on other sites More sharing options...
NaomiNo Posted November 11, 2018 Report Share Posted November 11, 2018 I believe I took the same survey as both of you where no points were awarded but it shows up as having been completed in my account history. No this is not normal as every survey invitation email clearly states, " Your time is valuable, so you'll earn points every time you complete a survey." but it has happened to me once or twice before and in the past I've contacted them using the Zendesk button on the side and received a reply and my points. I just contacted them again for this one but since the survey email was sent to me Saturday night and I took it Sunday morning, I do not expect to have a reply until after the weekend at the very least. 1 Link to comment Share on other sites More sharing options...
NevadaJones Posted November 11, 2018 Report Share Posted November 11, 2018 Just did what I'm guessing might have been the same survey as all y'all, and I received no points as well. Contacted and will see what happens. Link to comment Share on other sites More sharing options...
memphis_512245 Posted November 12, 2018 Report Share Posted November 12, 2018 I just joined up a couple of weeks ago because I thought it would be an interesting site with different questions. Also since I hit the $600 limit on two other sites, I need another source. I'm only at 6,350 points. At this rate it doesn't look like a viable revenue source for me, but I'll just do the surveys they email me and take their crumbs. Link to comment Share on other sites More sharing options...
Applecrisp Posted November 13, 2018 Author Report Share Posted November 13, 2018 They have not responded to me yet. I am planning to take the $15 Amazon, just because I don't want to bother with it taking forever to get my reward, even though if I wait I would get more. I do like their surveys and would say I enjoy them more than some other sites. I also like the sites that when they e-mail you, you can actually do the survey. You don't get DQ'd. I hope they get back to me. Link to comment Share on other sites More sharing options...
rosiesmom Posted November 13, 2018 Report Share Posted November 13, 2018 When I checked it was on my total as no points, but it said it was a poll, not a survey. Link to comment Share on other sites More sharing options...
NaomiNo Posted November 13, 2018 Report Share Posted November 13, 2018 13 hours ago, rosiesmom said: When I checked it was on my total as no points, but it said it was a poll, not a survey. They always say poll (or ratings, if it's one of those 100 pointer ones), not survey. Except... ...I did not receive a reply but I just checked my account history and there's a new entry that says, "You earned 1000 points for election survey corrected points." Calling it a survey now just to prove me wrong, how rude lol. Link to comment Share on other sites More sharing options...
NevadaJones Posted November 13, 2018 Report Share Posted November 13, 2018 Ditto. Also no reply but 1,000 points added to my account for the survey/poll or whatever. At least now I have enough to get something other than an Amazon card, as I don't do Amazon. Only took me four months! Link to comment Share on other sites More sharing options...
NaomiNo Posted November 14, 2018 Report Share Posted November 14, 2018 Ended up getting a reply from them a few hours later telling me they were aware of a technical issue with the survey, apologizing for it, and that the 1,000 points were added to my account. Hopefully everyone else got theirs as well but if not, just reach out to them. 1 Link to comment Share on other sites More sharing options...
NevadaJones Posted November 14, 2018 Report Share Posted November 14, 2018 Same, same. Link to comment Share on other sites More sharing options...
rosiesmom Posted November 14, 2018 Report Share Posted November 14, 2018 I did a regular survey for them last night and when I checked, the 1,000 had been added to my account. I never knew how much it was worth, the email didn't give any point amount. Thank you for taking care of us everyone who emailed them about it. Link to comment Share on other sites More sharing options...
footfree Posted November 16, 2018 Report Share Posted November 16, 2018 I didn't get the points but was surprised to have the extra 100 points.Nice to know why I go these becasue I didn't complain about the missing points .I thought I took to long to do the survey so that's why I got no points.I mean I started in the morning and didn't finish until sometime after 6 pm. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now