episemion Posted December 2, 2020 Report Share Posted December 2, 2020 Did anyone else just lose their access there? Accessed a survey from an email invite. It was already closed , but when I used the button to log in , it said the stored email and PW were incorrect. Emailed support , awaiting a reply. Link to comment Share on other sites More sharing options...
peach6 Posted December 2, 2020 Report Share Posted December 2, 2020 7 hours ago, episemion said: Did anyone else just lose their access there? Accessed a survey from an email invite. It was already closed , but when I used the button to log in , it said the stored email and PW were incorrect. Emailed support , awaiting a reply. I was just on there and had no problems Link to comment Share on other sites More sharing options...
episemion Posted December 3, 2020 Author Report Share Posted December 3, 2020 Just have to wait and see. No response as yet from support - been over 24 hours. May end up losing the $30 I was about to cash out. Link to comment Share on other sites More sharing options...
peach6 Posted December 3, 2020 Report Share Posted December 3, 2020 The usually do respond but takes them awhile Link to comment Share on other sites More sharing options...
episemion Posted December 9, 2020 Author Report Share Posted December 9, 2020 On 12/3/2020 at 5:29 AM, peach6 said: The usually do respond but takes them awhile Took a week , but finally heard back. They claimed that I must have unsubscribed the account via an email. Never happened. I do all surveys there directly from the site. They did say to create a new account and they would see if they could recover the $$ into it. Fingers crossed! 1 Link to comment Share on other sites More sharing options...
episemion Posted December 12, 2020 Author Report Share Posted December 12, 2020 I recreated the account and profile (took 30 minutes). Heard back Friday that they would be restoring the money to the account. So , all is well again. UPDATE: $$ was restored Monday. 1 Link to comment Share on other sites More sharing options...
episemion Posted December 23, 2020 Author Report Share Posted December 23, 2020 Did a redemption for Paypal on 12/14. Nothing received to date and no response from support. Link to comment Share on other sites More sharing options...
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