QMee - Aaarghh!

[trevorpee]

I've defended Qmee several times on here as my experience has been positive and I've found their customer service to be efficient and responsive. This is no longer the case. A while back the site was titivated such that it was practically impossible to raise queries about problems with specific surveys, which is unfortunate as the frequency of problems has risen greatly. It used to be a great little earner for me but now I struggle to make much more than £10 each month. After countless frustrations and another submission declined after completion I wrote to them and received this lengthy (and I think revealing) reply:

"I've checked on this survey and it was declined unfortunately. Its status is showing as 'Terminated' which means the provider terminated the survey and rejected your responses. They don't have to give us a reason for this, but often they do - sometimes we're even able to push back to them for further feedback and remuneration. In this case, we are not and can take no further action.
 
It’s important to note that when you participate in surveys, the provider is purchasing your submission, not your time. If you fit the criteria, and have answered the survey effectively then they purchase your submission. If you don't meet the requirements then they don't pay for the survey, you don't get paid, and neither does Qmee.
 
To decline a survey late in to it (or even upon completion) is perfectly allowed in the survey industry. The survey providers can decline a survey at any point when they have reason to - and in this case, they deemed your answers as poor quality, this is what a generic 'Terminated' status means. This is the situation across the whole of the survey industry and occurs with every survey provider."

This seems to suggest that taking the time to do a survey is a gamble - I'm inclined to describe it as a coin toss. "Heads we win, tails you lose" comes to mind.

[ConnecticutMarc]

I ditched Qmee some time ago.....they have fallen down.....very far.