theskyhunter Posted November 23, 2016 Report Share Posted November 23, 2016 does anyone know of a phone # that I can get in touch with someone at MV? I cant seem to get anywhere much at all with their email customer service. only once in a blue moon do I have success. thanks. Link to comment Share on other sites More sharing options...
Mai Posted November 24, 2016 Report Share Posted November 24, 2016 What exactly are you having trouble with? It seems to be a common theme with them that if there's a big problem they won't respond to, you have to make a complaint with the BBB. From what I've seen it's like the sure fire way to get the staff off their butts and answer you. Link to comment Share on other sites More sharing options...
theskyhunter Posted November 24, 2016 Author Report Share Posted November 24, 2016 they didn't used to be this bad. they are just getting worser now. one minute they bend over backwards and the next they are like, we don't want nothing to do with you. they wont or cant answer even the simple questions most of the time. I ve been gipped out of so many points. almost as bad as GTM! and that's bad! Link to comment Share on other sites More sharing options...
paulgro Posted November 26, 2016 Report Share Posted November 26, 2016 I complained about 45 points they owed me and next day I received an email stating I would get it. and I did today as a matter of fact. Link to comment Share on other sites More sharing options...
schludermann Posted June 20, 2017 Report Share Posted June 20, 2017 On 11/23/2016 at 8:40 AM, theskyhunter said: does anyone know of a phone # that I can get in touch with someone at MV? I cant seem to get anywhere much at all with their email customer service. only once in a blue moon do I have success. thanks. You should make a BBB complaint, Here's the Link: https://odrcomplaint.bbb.org/odrweb/public/ourbbbqualificationquestions.aspx?bbbid=127&businessid=172008213 1 Link to comment Share on other sites More sharing options...
theskyhunter Posted June 21, 2017 Author Report Share Posted June 21, 2017 22 hours ago, schludermann said: You should make a BBB complaint, Here's the Link: https://odrcomplaint.bbb.org/odrweb/public/ourbbbqualificationquestions.aspx?bbbid=127&businessid=172008213 thanks! Link to comment Share on other sites More sharing options...
theskyhunter Posted June 21, 2017 Author Report Share Posted June 21, 2017 another thing that's bothering me at MV is that they are starting to send more and more invites that don't offer dq pts now. I emailed them and questioned them about this and all they said was bluntly "don't take them". I mean really?!!! their surveys/site is really crappy here lately. its so bad I have to take a screenshot before every survey I start because I have so many problems with them. 1 Link to comment Share on other sites More sharing options...
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