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footfree

2 Product Test with no follow up surveys

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footfree

One from Pincone and another from One Opinion guess they don't want to pay us for testing anymore .I asked Pinecone got a canned response and what I thought was a Viewpoint survey turned out to be One Opinion listen to what Julie from Viewpoint said

Thank you for your email.  Even though you are a member of the Viewpoint Forum panel you were not recruited through VPF.  You were recruited through OneOpinion to participate in this study for us.  

OneOpinion should have sent you a survey invitation email on Monday, the 21st, letting you know the survey was available for you to complete.  We asked OneOpinion to send a survey reminder yesterday (the 23rd) and another one on Friday, the 25th.  If you have not received the survey invite or yesterday's survey reminder, please reach out to OneOpinion - [email protected] - and ask them to send the survey to you.

Let me know if you have any questions.

How am I suppose to do this if they never answer their phone.Guess I should make them aware of this  if they are not going to follow thru with their surveys.

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peach6
2 hours ago, footfree said:

One from Pincone and another from One Opinion guess they don't want to pay us for testing anymore .I asked Pinecone got a canned response and what I thought was a Viewpoint survey turned out to be One Opinion listen to what Julie from Viewpoint said

Thank you for your email.  Even though you are a member of the Viewpoint Forum panel you were not recruited through VPF.  You were recruited through OneOpinion to participate in this study for us.  

OneOpinion should have sent you a survey invitation email on Monday, the 21st, letting you know the survey was available for you to complete.  We asked OneOpinion to send a survey reminder yesterday (the 23rd) and another one on Friday, the 25th.  If you have not received the survey invite or yesterday's survey reminder, please reach out to OneOpinion - [email protected] - and ask them to send the survey to you.

Let me know if you have any questions.

How am I suppose to do this if they never answer their phone.Guess I should make them aware of this  if they are not going to follow thru with their surveys.

I think One Opinion is having issues

Good Luck

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Cliche01

That is odd they sent you something with no follow-up.  But on the flip side, guess you got some free goodies. Of the two, Pinecone is the only one I use and not had this issue before, they are typically really good at contacting me in the time frame mentioned on a letter that comes with whatever it is they send. 

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footfree

Got the pt survey from One Opinion tonight.Whoo hoo just in time I was able to to cash out with the points I got!!! It was worth 4030 however much that is.

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