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GTM no copies of complaints


1957horses

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So you know how if you send a complaint to GTM threw their website and you get that complaint copy emailed back for your record?? Well their not sending them back any more. At least I didn't get 2 back, One sent yesterday and one today.

I liked having the copy of my complaint from them to file while waiting for an answer................ :?

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I haven't had a copy email back for a while now, about the last five times I haven't had one. I like them too, maybe they're hoping we'll forget to follow up if we don't have a copy

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