Allrighttythen Posted January 20, 2010 Report Share Posted January 20, 2010 They adapted the Greenfield approach where you need to click on the start button to go a the checkbox update some info page. Then you click the button at the bottom to start the survey. This is where you find out what the incentive is, survey topic, time to complete (usually underestimated), etc. Just don't be drinking anything when you do this as your laughter will result in a mess needing cleanup afterwards. Link to comment Share on other sites More sharing options...
rstanc Posted January 22, 2010 Report Share Posted January 22, 2010 I ended my account with them about a week ago. I can't deal with the childish issues they have. Link to comment Share on other sites More sharing options...
Casey28 Posted January 23, 2010 Report Share Posted January 23, 2010 I may end up having to file a complaint with Toluna. When the Your 2 Cents became Toluna I ended up with 2 accounts because I was a member of both Your 2 Cents and Toluna before it became just Toluna and, of course, had a different username and password for each. After Your 2 Cents became Toluna, I emailed them and explained the situation. I received an email back from them saying that my accounts had been merged. Now that Toluna and Greenfield are merging, I figured I better get my money because I don't trust Greenfield. When I checked into my points, I was able to access both accounts!!! (Yes the ones that were supposedly merged into one account!) I requested 2 checks for $20.00 and still had points left over in each account. It will be a while before I know if they are going to pay up but I emailed them over a week ago and asked how my accounts could have been merged if they each still have points in them. The only reply I have received is one stating that they will respond soon. I emailed them again to make sure they hadn't forgotten me and, so far, no reply. If I have to, I will complain here, on rip-off report and B.B.B. I hope it doesn't come to that. Link to comment Share on other sites More sharing options...
Whatatay Posted January 23, 2010 Report Share Posted January 23, 2010 Casey28, don't jerk yourself around. File a complaint with the BBB and be done with it. Link to comment Share on other sites More sharing options...
rstanc Posted January 23, 2010 Report Share Posted January 23, 2010 Casey28, don't jerk yourself around. File a complaint with the BBB and be done with it. A big AMEN to that. Link to comment Share on other sites More sharing options...
Casey28 Posted January 24, 2010 Report Share Posted January 24, 2010 Thanks for the encouragement! I did go ahead and file the complaint today! Link to comment Share on other sites More sharing options...
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