lobo49 Posted February 1, 2010 Report Share Posted February 1, 2010 Has any one else had problems receiving there points from this screwed up company? It has been 2 weeks and my points still have not been credited. They were bad before about crediting points but now it has gotten worse. Link to comment Share on other sites More sharing options...
squeeto1 Posted February 1, 2010 Report Share Posted February 1, 2010 Check out my thread in this section about getting screwed over by them!Today will make it a week since I filed a complaint against them with the BBB,and they still haven't even responded to me,or credited my points :evil:and I've heard nothing more from the BBB either! Link to comment Share on other sites More sharing options...
squeeto1 Posted February 2, 2010 Report Share Posted February 2, 2010 After your post I looked up my account and I haven't even gotten a survey from them in a month.I used to get 1 to 3 surveys a week.I wonder if they're having financial problems?I bet something is going on,just hope Toluna didn't buy them out too!!!!! Ewwww!That would make more sense to me though as an explanation for the way Synovate has treated me-lol!!A funny thing:I included in my last email to them,and in my complaint to the BBB that I would be un-subscribing myself from their panel once my issue is resolved,then 4 or 5 days after I filed that complaint,I received a product to test from them!I don't want to be dishonest by taking the product and not doing the follow-up survey,but I wonder if they will even send me the follow-up survey now?!So really they win again because I will take the follow-up survey if they send it, so I don't feel like a cheater,but then I am un-subscribing,so they get to keep the points for that!Sounds like you were doing really well with them though-they never sent me anywhere near that amount of surveys. I was getting 2 a month maybe! Link to comment Share on other sites More sharing options...
SurveyBang Posted February 6, 2010 Report Share Posted February 6, 2010 no problems with them. takes their site about 20 minutes to update on completed surveys. they are fine as usual for me...invited into a long term study on party and gift card purchases last week. ave 3 surveys a week for them. lower paying company however. Link to comment Share on other sites More sharing options...
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