DanLambskin Posted June 17, 2010 Report Share Posted June 17, 2010 i got a technical error at the end of a survey and wrote them about it requesting my points. based on previous experience i figured it was a lost cause but they actually responded and credited me Dear x, Your 300 Lightspeed Points have been awarded. Sincerely, LaurenLightspeed Consumer Panel Link to comment Share on other sites More sharing options...
majax79 Posted June 17, 2010 Report Share Posted June 17, 2010 i got a technical error at the end of a survey and wrote them about it requesting my points. based on previous experience i figured it was a lost cause but they actually responded and credited meDear x, Your 300 Lightspeed Points have been awarded. Sincerely, LaurenLightspeed Consumer Panel Wow, I'd go buy a lottery ticket because it must be your lucky day Link to comment Share on other sites More sharing options...
raceman94 Posted June 19, 2010 Report Share Posted June 19, 2010 Wow. Shocking. I love them and I've never really had any real issues with them, but I did have to send them a few e-mails before. It's no great shock and they never responded to me then. I guess that day was your lucky day. Link to comment Share on other sites More sharing options...
Whatatay Posted June 25, 2010 Report Share Posted June 25, 2010 Perhaps it was my BBB complaint a few weeks ago over 75 points that motivated them to actually answer emails instead of having to respond to the BBB. Link to comment Share on other sites More sharing options...
everbloomin1 Posted June 28, 2010 Report Share Posted June 28, 2010 I'm new to this forum and new to taking surveys. I signed up with Lightspeed about a week ago - I've received 4 surveys from them, but everytime I click on the survey and sign in, I'm directed to a page that says Lightspeed's server is down and to come back later. Every day for a week??? Is anyone else having this problem? I sent Lightspeed an email but don't have any hope of getting a response. thanks Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 30, 2010 Report Share Posted June 30, 2010 I have emailed them 2 times because of this problem I am having with their surveys . I get this thing that says your computer is not accepting cookies ? Its bugging me that they don't respond Link to comment Share on other sites More sharing options...
everbloomin1 Posted July 8, 2010 Report Share Posted July 8, 2010 To respond to my earlier post above, I did finally get an email from Lightspeed -- only they didn't answer my specific question. The written response was an answer to another question that I had not asked. I'm still not able to log in or respond to any of their surveys because, supposedly, their server is down. Still. Link to comment Share on other sites More sharing options...
kitch22 Posted July 9, 2010 Report Share Posted July 9, 2010 I know their server isn't down today, I just took one of their surveys. Try deleting your cookies and try again. Good luck! Link to comment Share on other sites More sharing options...
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