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Grammy02, can you please tell me who the BBB is?? I am in Australia and I'm wondering how to contact them, if they are someone who can help us in this situation? I believe Focusline have an obligation to pay people what they are owed, after all, we sat there and gave our time doing surveys, now it's all for nothing. Are they like an Ombudsman/Governing Body of the online survey industry? In regards to your pending reward, I don't know about pending rewards, but considering they were shifty and downright dirty enough to change the redemption minimum from $20 to $50 just prior to shutting down, I would say they are doing all they can to save themselves from paying out anyone. You can try and contact them I suppose but seeing as it generally takes a few days for an online request (no phone number of course) and they say they are closing on 25/4/16, I don't like your chances. Let us know if you ever get it!

I do not have an account with Focusline Surveys, but I do have one with Only Cash Surveys. Having inquired why I did not have any surveys on my dashboard, They said they are closing 4-25-16. I had request cash out on 3-31-16 for $50.00 that is pending. Do They have an obligation to give me my money? If they do not give me my money I will go to the BBB.