This is a clip of the conversation they sent me
We periodically review Harris Poll accounts and your account is currently under review. We will send you a fresh survey invite once you are cleared.
If you have any questions or concerns please do not hesitate to re-contact us. Now at this particular time I never contacted the BBB so this time I just have been asking where my points are .Now they are saying they gave me the points on 12/12/17 if I had gotten them then why would I have contacted them on 12/31 asking about them ? I would not have .I have barley any points there only 736 which is what a tiny amazon credit I think . I just am unsure why they say they do a periodic review I never had them do this and I use to do surveys more frequently than I do now see I do not know why they are saying this now . I think if I do cash out and leave I will leave some points there not sure how many ,