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I cashed out on Pinecone for 600 pts ($6.00 paypal) a couple days ago and it still didn't process. This is unusual because they always processed my paypal cashouts on the very next business day. It wont let me contact them either. In fact, it seems Pinecone is now making it nearly impossible to contact them. Whats going on??

Yeah, they definitely are idiots. I had completed enough surveys to cash out and I attempted to do that. It kept coming up with an error. So I emailed that. I got a ‘bot response back about clearing my cache and that. I emailed them again and told them it had nothing to do with that, that I wanted to cash out. After about a week, I finally got a reply that they “were checking into it”. Then they sent me another email with instructions to cash out, which I followed to the letter. I got the exact same error! So I sent them another email with the screen shot of the error, and got the canned response about clearing my cache and that. I gave up and tried to deactivate my account. It wouldn’t let me do that either. And I kept getting emails for more surveys. Um, I’m not doing any more surveys until I get my money. I emailed them and told them I didn’t want any more emails from, tried to unsubscribe, no luck. I finally blocked them on my email. They are terrible and should not even be in business. I feel for you. I wouldn’t recommend them to anyone.

Or go to "Featured" rewards and it is under that.

Origin

Italian.

May be that the new website is glitchy? Jeez, I've never been able to cash out via PayPal. Never been given that option, so I've always just gotten a gift card.

noodle

It was motivational and I apologise if it didn't come across that way here. It's just a phrase I use for myself personally when having a rough day with the surveys as I have to put it aside think of the days when it's been great. The only person that misses out is me, not anyone on a forum, not a survey company, nobody else and telling myself to "get over it" motivates me to push forward instead of missing out. Sorry again though if people thought it was me having a dig at someone for posting a rant

Yep, I totally agree. It's a really dire portal and as soon as you see the Sample cube logo, close the page. Equally I would say this for Spectrum surveys. Another awful router which 9/10 times the survey it directs me to with DQ me unless I own my own business or work somewhere as a manager for a company that has a multi million pound turnover.

Sample Cube is one I click out of as well. Along with Ipsos, Peanut Lab, In Context (with that stupid 3D shopping trip that never works) and CINT. You would think these survey companies would actually like to make money rather than keep these albatross inept poorly designed companies that farm out surveys.

Phony

Fake

Scam.

Policy

rain

Weather

Forecast

I do think it is possible. My husband's uncle would doodle ideas on paper and then start the process of getting a prototype rigged up, testing, and then getting a patent on the product. He didn't use kickstarter anything, just his own money, but he made a very decent living off of his inventions. I mentioned a type of umbrella to him once and he raised his hand to stop me and produced the umbrella that he created 20 years prior. Weird.

What do you mean by "broken"? It works OK for me and once in a blue moon it actually does come up with a survey I qualify for and complete.

Geez, I don't think I've ever come across such incompetence. I love OO but their support are useless beyond belief. I honestly can't even believe how bad they are, it's worse than receiving a generic reply. First off, a while ago I did a study via them where I had to buy a food item. I was in store and referred to their email to buy the item. I bought it exactly as described and named. I got home, tested the food item and started the survey about it. It asked me to enter the product barcode and upload a picture. I did this but it came up with an error saying the barcode is wrong. Underneath it showed a picture of the item. Guess what? It was a different flavour to what OO told me to buy. Yes, OO made a mistake and told me via email to buy the wrong product. Anyway. I emailed their support and after several emails where I had to clarify myself again, they said they would investigate. 2 weeks later can you guess how ridiculous their response was? They told me to clear the cache and cookies on my computer and restart the system . More recently...... A while back my account was suspended and this was because my usual device for surveys was desktop pc and on one occasion I did one of their surveys on the move on my mobile phone. My account was flagged and suspended and they told me I am only permitted to do surveys with them on one device. As I started them on a desktop pc when I joined, that is the only device I am allowed to use and if I used another device, my account would be suspended again. It's a known OO problem and lots of people's accounts have been suspended for this (silly as you would think OO would want people doing surveys on the move to complete more surveys and earn them more cash). Anyway, 2 weeks ago I completed a survey with OO which qualified me to test a tech device. I received it and the other day had the follow up study sent to me......problem..... I click the link and it tells me I must do the study on a mobile phone as they want me to test the device during the study God help me with OO support. I emailed them and explained everything, how if I do the study which has to be done on a mobile phone, my account will be suspended with OO. Their reply? A load of nonsense. Telling me that their records indicate that I haven't completed the follow up study yet and so haven't been credited until I complete it. What a joke. I will email the manufacturer of the tech device I'm meant to test and tell them I'm sorry I can't finish the study they paid for thanks to OO's idiotic support staff.

Update..still nothing from this company on my $25 Amazon gift card...what a pile of poop this company is...they wont respond to any emails sent when you contact them..then when you go to call them they never answer the phone & it goes to voicemail... Stay away from this company if you're trying to redeem for any gift cards..I've been waiting since early Nov & nothing

I can’t get in at all. I think I have been dropped.