Leaderboard

Recently, I tried to redeem 1,500 points using the bank transfer. Pinecone offers either a 500 point bank redemption or a 1,000 point bank redemption. I chose to redeem my 1,500 points with three 500 point redemptions. This was a mistake. I got a message saying there was $5.00 in my wallet account, not $15.00, because Pinecone's computer system recognized just one of my three $5.00 redemption requests. I tried following up with Pinecone customer service, but so far, I haven't received a response. I'd STRONGLY encourage all of you to only redeem Pinecone points with one 500 or 1,000 point redemption at a time, so you won't have to suffer the aggravation I've endured. I've learned the hard way that the customer service departments at most online market research companies are more useless than a tampon vending machine in a men's bathroom, and filing a Better Business Bureau complaint is usually the only way to get anything solved. I hope I don't have to do that with Pinecone, but I'm not optimistic.