Leaderboard

PaidViewpoint can be quite selective on how they dispense member service and support. I have some experience doing support, nearly 20 years in AppleCare and over 60,000 support events. I did Paidviewpoint for several years, until mid 2020, and had maintained an attribute score of 10,000 for years. Paidviewpoint throttled my account to only the 10 cent profile surveys from Nov 2019 - May 2020, 55 10cent surveys in a row, and didn't bother to tell me until I asked. They stated the reason for throttling was because a client didn't like my responses. By then I had done about 750 surveys through PV. So because of one client, 0.01% of my activity, my account was hobbled. I've seen this conduct with other panels, bias towards the client. PointClub is particularly apt at the, Pointless allows a client to pick and chose what they want and with Pointless, this could take 6 months until you discovered you were denied. Many Panelists probably don't realize that Pointless does this, because by the time the decline is posted, you have to drill down 10 or more pages to find the decision. I'm different, I analyze for entertainment. When the PaidViewPoint hiatus reach a year with, I sent support a email explaining my displeasure being throttled for specious reasons, my decision to suspend participation, and I still haven't had a response. I guess they really didn't want me. Now that's what I call "fair weather service and support". So now at 18 months, this Paidviewpoint experience is going to be cross-posted elsewhere. I think PaidViewPoint was initially hoping I'd dry up and blow away. I play the long game. At first I downgraded my SP review of PV and interred all their emails to the junk survey folder. Next is reputation erosion.

The surveys I did on Pi-Opinions have been added to my account, and so now I am up to $20, and I will cash out.

Have to say I'm impressed with the Paidviewpoint customer service...I was trying to do a survey today from them & the survey kept crashing at a certain point in the survey & I contacted them via email & within a few minutes they got back to me & credited me the amount that the survey was for & closed the survey...not many companies are like that's what all customer service should be like via an surveys online or via an app... Two thumbs up from me Green

This just happened to me yesterday. It was a lengthy survey on tissues, and it kept getting stuck. I finally contacted support and let them know what was going on. That was yesterday afternoon. No response at all from them. So I guess their customer service is inconsistent.

Ship

Same here. Have always had excellent CS there.

That is totally ridiculous. I just did a bunch of CINT surveys on Pi-Opinion, and two of them came up with error codes that they wanted me to report to CINT. I doubt they would do anything about them. The last two surveys I just did, showed up on my survey history as being completed, but they did not get added to my account. One was for $2.12, and the other one was for $1.25. I hope they get recorded. When I noticed that I decided it was time to quit doing surveys with them. None of the surveys I got were from Pi-Opinion. 90% of them were CINT surveys.

Ocean

OMG! I hate Cint, they just suck big green weenies! Unbelievable that they did that. I'd complain. But with it being Cint, they won't do anything about it anyway. Screw 'em!

I can relate. I've done some monotonous surveys where I thought they would never end. The worst is when I've spent 30+ minutes on one of those and I get screened out at the end of the survey. I seldom spend more than a couple of hours doing surveys, unless I'm on a hot streak. I sound like a compulsive gambler, LOL! If I'm on a streak, I'll keep up until things wind down. But yeah, I hate boring surveys, where even 10 minutes seems like half an hour. My daily goal is to do $3-$4 worth of surveys, through any combination of survey sites. I only am a regular on four sites right now. If I get $3 from one site, I'm done for the day. I try to minimize how long I work on surveys, because I don't want to get burned out.