jellyfish Posted August 30, 2010 Report Share Posted August 30, 2010 I think Jellyfish should take over this site. If I had the money I would offer to buy the site. Wow, what a compliment.......thank you! I don't think I'd have a clue though. I just wish we weren't left with no help, no supervision, no nothing! Why start a site then abandon it and leave the members to fend for themselves? Very irresponsible in my opinion. Link to comment Share on other sites More sharing options...
majax79 Posted September 1, 2010 Report Share Posted September 1, 2010 Ok, I filed a complaint with BBB tonight at 10 PM PST. So, we shall see I guess. Link to comment Share on other sites More sharing options...
jellyfish Posted September 1, 2010 Report Share Posted September 1, 2010 Ok, I filed a complaint with BBB tonight at 10 PM PST. So, we shall see I guess. Good luck, keep us posted. Link to comment Share on other sites More sharing options...
majax79 Posted September 2, 2010 Report Share Posted September 2, 2010 Ok, so I got an email response from BBB today. It didn't address why my dispute hasn't been posted to their webpage on BBB.org. Here's the secure message: Dear XXXX : This is in reference to your complaint against Hotspex. Your complaint was assigned ID #XXXX. Your complaint has been sent to the business for their response. Once they have responded to the BBB, we will contact you again. In the meantime, if you have further communication directly with the business that results in a resolution, please send us a message to let us know. Sincerely, Dispute Resolution Services Mediator So, basically all BBB is doing is sending my email to Hotspex? Really, is that all they do? Link to comment Share on other sites More sharing options...
jellyfish Posted September 2, 2010 Report Share Posted September 2, 2010 That's exactly what I have from them as well. I've asked them twice now why my complaint isn't listed on their site and have gotten no response to that. I think they give Hotspex a certain amount of time to respond.....not sure what their procedures are. Link to comment Share on other sites More sharing options...
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